DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.
For more information, please visit: www.didiglobal.com/news
Location: Mexico City, Mexico (Hybrid work model, requiring in-office presence as needed, unable to sponsor work Visa at this time)
About the Role:
We are seeking a dynamic and strategic Talent Acquisition (TA) Enablement Manager to lead and transform key TA programs globally. As an individual contributor in a manager-level role, you will oversee critical initiatives including Hiring the Best, Program (HBP), Referral Program, Internal Mobility, Rehire & Eligibility, Background Check, and the TA Academy (merging with TA Team Capabilities). Your mission is to assess current processes, document and standardize them, implement impactful improvements, and design a roadmap for automation to drive efficiency and scalability. You will collaborate with global and regional stakeholders to deliver customized, high-impact solutions that empower our TA organization to excel in a fast-paced, cross-functional environment.
Key Responsibilities:
Conduct a thorough assessment of current processes for HBP, Referral Program, Internal Mobility, Rehire & Eligibility, Background Check, and TA Academy/TA Team Capabilities, identifying gaps and opportunities for improvement.
Document and standardize all program processes, ensuring consistency across global teams while incorporating regional and functional customizations (e.g., tailored referral programs for different functions).
Design and implement quick, high-impact improvements to enhance program effectiveness and user experience for recruiters, candidates, and stakeholders.
Develop a roadmap for automating program workflows, collaborating with cross-functional teams to project-manage the implementation of automation solutions, ensuring scalability and alignment with business goals.
Design, manage, and track the success of training programs (e.g., HBP and TA Academy), creating engaging content and metrics to measure impact on recruiter performance and hiring outcomes.
Act as a service-oriented partner to global and regional stakeholders, navigating competing priorities and fostering collaboration with cross-functional teams (e.g., HR, IT, and regional TA leads) to align on program objectives.
Monitor program performance metrics (e.g., referral conversion rates, internal mobility success, training completion rates) and recommend data-driven optimizations.
Stay informed on industry best practices in TA enablement, training design, and process automation to continuously elevate program quality.
Required Qualifications:
5+ years of experience in talent acquisition, HR program management, or a similar role, with a focus on designing and optimizing TA or HR processes.
Proven expertise in designing, managing, and tracking the success of training programs, with experience creating impactful learning content for diverse audiences.
Demonstrated ability to document, standardize, and improve complex processes, with a track record of delivering quick, high-impact enhancements.
Experience project-managing process automation initiatives, collaborating with cross-functional teams to implement scalable solutions.
Strong stakeholder management skills, with the ability to navigate competing priorities and build effective partnerships across global and regional teams.
Fluency in English (written and verbal); additional languages (e.g., Spanish, Portuguese or Mandarin) are a plus for regional collaboration.
Willingness to work in a hybrid model based in Mexico City, with flexibility for occasional travel or virtual collaboration across time zones.
Preferred Skills and Attributes:
Familiarity with TA-specific tools and platforms (e.g., ATS systems like ICIMS, HRIS like SuccessFactors) is desired but not mandatory.
Experience with change management, driving adoption of new processes and tools across diverse teams.
Knowledge of global HR compliance and privacy regulations (e.g., GDPR, LGPD) to ensure program designs meet legal standards.
Strong program management skills, with a track record of building and executing roadmaps for process improvement and automation.
Proactive, solution-oriented mindset with excellent communication, problem-solving, and organizational skills.
- We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.
At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.
Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.
We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.
I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms
