Lead Specialist- Recruitment Administration

Purpose and Position in Organisation
To provide efficient and flexible administrative support to the recruitment process as part of the recruitment administration team. To act as the main point of contact for all queries relating to the support function of the account.
Reports to
Team Leader – Recruitment Administration or Principal – Recruitment Administration
People Manager
No
Career Level
2 - Specialist
Performance Outcomes / Accountabilities

• Data integrity accuracy for self and (Senior) Recruitment Coordinators
• Completion of tasks within agreed timescales or Service Levels
• Compliance to policies, procedures, and ISO standards applicable to both client and AMS
• Completion of mandatory trainings
• Customer satisfaction/working within Service Levels
• Efficient usage of Digital Automation or Technology
• Partnership with clients and stakeholders through effective collaboration

Key Responsibilities

• Oversees account-specific administration activities for the following scope of services: job posting, interview scheduling, help desk support, pre-employment screening or reference checks initiations or verifications, candidate care, offer management, onboarding, invoice administration, applicant tracking system updates, and requisition management
• Processes more complex requests and provides support or training, as well as acting as a buddy to junior team members
• Managing various ad-hoc administration activities to support the effective running of the recruitment process e.g., updating Operations Manual or other process documentation
• Completing reports and trackers accurately and to deadlines
• Building and maintaining strong working relationships between all parties including recruiters, hiring managers, vendors, and other account stakeholders
• Ensuring stakeholders and colleagues are continually appraised and updated on the relevant processes, including changes, providing first-line support for managing and resolving escalations
• Contributes ideas and actively participates in projects for cost savings, revenue generation, and operational efficiency (Ex. process and benchmark review, time study)
• Overseeing work allocation and reviewing accuracy of output for other (Senior) Recruitment Coordinators
• Fully utilizes technology and other rollouts and changes implemented to the team

AMS Behaviours
AMS Behaviours, aligned to our Ways of Working, are a core part of our overall performance. For more detailed information about what good looks like against our AMS Behaviours for your Career Level, please refer to the Behaviours Framework
Behavioural Skills
Growth Mindset - proficiency level 3
Mentors/Coaches Others - proficiency level 2
Accepts and Adapts to Change - proficiency level 3
Effective Communication - proficiency level 3
Takes and Models Responsibility - proficiency level 3
Prioritisation and Capacity Management - proficiency level 2
Knowledge Sharing - proficiency level 3
Stakeholder Partnering - proficiency level 3
Critical Thinking - proficiency level 3
Technical Skills
MS Office - proficiency level 3
Administration technology Literacy - End User - proficiency level 3
Recruitment Administration - proficiency level 3
Data Literacy - proficiency level 2
Training Delivery – End User - proficiency level 2
Writing standard operating procedures (SOPs) - proficiency level 2

Details

Reference

AMS27597

Closing

20/08/2025

Location

Mexico, Mexico City

Schedule

Full Time

Business area

Administration

Sector

Defence Engineering Energy

Employment Type

Permanent