HR Business Partner

At EZCORP we are a growing team focused on creating and changing the pawn industry as we know it today. We believe that our platform enabled lending and e-commerce solutions will revolutionize our ability to attract, engage and service our customers across the United States, Mexico and Latin America.

Join us now for an opportunity to be a part of a team that wants to provide access to short-term cash for every person – everywhere!

The Company:

Founded in Austin in 1989, EZCORP has grown into a leading provider of pawn loans in the United States, Mexico and Latin America. We are dedicated to satisfying the short-term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience.

What’s in it for you:

Ground Floor opportunity with EZCORP, a company with a start-up, purpose-driven mentality where innovative and agile problem solving are part of our DNA along with competitive compensation and benefits.

Address:

The HR Business Partner (HRBP) in Mexico acts as a strategic advisor and liaison between the Human Resources department and business units. This role is responsible for aligning HR strategies with business goals, ensuring compliance with Mexican labor laws, and fostering a culturally attuned and high-performing work environment, and Talent Acquisition. The HRBP will support leaders in talent management, organizational development, and employee engagement across multiple departments or regions

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Strategic HR Advisory:
  • Partner with business leaders to develop and implement HR strategies that support organizational goals.
  • Lead workforce planning, succession planning, and organizational design initiatives.
• Talent Management & Development:
  • Talent Acquisition recruitment process
  • Support onboarding, and retention strategies tailored to the Mexican labor market.
  • Design and deliver training programs to upskill employees and support career development.
• Employee Relations & Culture:
  • Foster a positive work environment by promoting diversity, equity, and inclusion (DEI).
  • Mediate employee concerns and support conflict resolution in alignment with company values and Mexican cultural norms.
• Compliance & Legal:
  • Ensure HR practices comply with Mexican labor laws, including wage regulations, working hours, and employee rights.
  • Maintain accurate records and support audits or legal inquiries as needed.
• Data & Analytics:
  • Use HR metrics and analytics to inform decision-making and improve organizational performance.
• Change Management:
  • Lead HR-related change initiatives, including restructuring, policy updates, and cultural transformation.

EDUCATION & EXPERIENCE:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 5+ years of HR experience, with at least 2 years in a strategic HRBP role.
• Strong knowledge of Mexican labor laws and employment practices.
• Excellent interpersonal and communication skills, with fluency in Spanish and English.
• Ability to navigate high-context communication and hierarchical structures typical in Mexican workplaces.
• Experience in multicultural environments and cross-functional collaboration.
• Experience in Workday HCM
• Strategic thinking and problem-solving.
• Proficiency Microsoft 365.
• Coaching and leadership development capabilities.

EZCORP is an Equal Opportunity Employer