Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
As Netflix grows globally, we continue to look for the best and brightest talent to support our growth. We currently are expanding our team and have an amazing opportunity for a Talent Coordinator role within our Global Shared Services Center in Mexico, to support interview logistics across the globe.
As a Talent Coordinator, you will have a direct impact on Netflix’s success by executing a stunning candidate experience and helping to build dream teams to entertain the world. It's an amazing time to join Netflix as we continue shaping the future of global entertainment, bringing new stories to millions of people worldwide.
Our team of LATAM Talent Coordinators (TCs) are full-time Netflix employees, based in Mexico, who are qualified to provide who are qualified to provide seamless delivery of remote administrative support services, maximizing productivity and effectiveness for our stakeholders and the administrative community at Netflix.
In this role, you will - Specific responsibilities include, but not limited to:
- Coordinate and schedule interviews, both in-person and virtual, ensuring that all parties involved are well-informed and prepared.
- You will be responsible for delivering high-touch, efficient interview logistics that reflect Netflix culture and include thoughtful local cultural nuances to ensure the best experience for our candidates as Netflix's ambassadors.
- Manage the applicant tracking system, ensuring accurate and up-to-date information for all candidates.
- Maintain regular communication, collaboration & partnership with stakeholders, hiring managers, panelists, executive assistants, and peer Talent Coordinators, providing updates on the status of candidates and the overall hiring process.
- Provide seamless delivery of remote administrative support services, maximizing productivity and effectiveness for Netflix's stakeholders and administrative community.
- Talent Coordinators in Mexico City’s hub have a global scope. You will be providing services to different regions (primarily UCAN and LATAM), which means you may require adjusting work schedules depending on the region and its operational needs.
What kind of colleague do we want to work with at Netflix?
- Someone who is excited and finds affinity with our culture
- Someone who is comfortable working with metrics and KPIs, this will be the guideline of your day to day
- A selfless, resourceful professional who will naturally go beyond the role to get great work done
- Someone eager to actively listen, keen on receiving and providing feedback regularly
- Someone capable of handling confidential info with the utmost discretion
- Someone who is self-motivated, quick-thinking, flexible, and able to juggle multiple and diverse responsibilities
- Someone who has a strong emphasis on organization and unwavering attention to detail at all times
- This is a demanding, fast-moving position that requires someone who can build strong business rapport, exercise good judgment, and display significant initiative.
- Excellent communication skills will be the baseline for this person to be successful - your day will be filled with constant communication with our candidate and stakeholders
What does a successful Talent Coordinator look like at Netflix?
- Be Immaculate with the Details - You understand the value of the details and move through the coordinating workflow with attention and thoroughness.
- Be an Expert Communicator - You communicate the right information to the right people at the right time.
- Be a Self-starter - You are self-driven, enjoy autonomy, and can execute independently to deliver strong results.
- Be a Collaborator - You quickly respond to new information (shifts in pace, volume, structure, and strategy), reprioritize effectively without compromising on quality, and value people over process.
- Be a Critical Thinker - You accurately identify roadblocks, rally the resources, provide options to our partners and execute with care and efficiency.
- Be an Optimizer - You find the most efficient way to coordinate the logistics of an interview and also deliver an incredible experience for both our candidates and stakeholders.
- Be a Confidant - professional and discreet in handling confidential information
- Qualifications:
- Fully proficient in English - you will be using it on a daily basis
- Ability to work with different platforms and systems as part of the daily operations
- Proficient experience in Customer Service, Human Resources, or Administrative roles
- Be familiar with KPI and metrics as the regular way of monitoring performance
More about the requirements of the role:
- You are obsessive about delivering exceptional experiences to both candidates and internal stakeholders
- You have strong detail orientation, communication, and prioritization skills
- You thrive in a fast-paced global company, are a natural problem-solver, and have an entrepreneurial mindset
- You are a strong verbal and written communicator in both English and Spanish
- You are proficient with Google Workspace and are familiar with recruiting technology
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Job is open for no less than 7 days and will be removed when the position is filled.
