Payroll Support Associate (Mexico)

About Homeward

Homeward takes the “what ifs” out of homebuying by creating financial products that give buyers and sellers certainty and convenience. We’re a fast-paced, remote-first real estate startup that partners with real estate agents to offer innovative products and services, helping clients buy with cash, sell with certainty, and time their move, regardless of the market.

Founder and CEO Tim Heyl, owner of one of the fastest-growing agent teams in the country, started Homeward in 2018 to fix the antiquated and broken real estate process. Today, we offer bundled cash offers, mortgage, and title services in 13 states, enabling buyers and sellers to move with certainty and convenience.

We’re a fully remote company with a diverse team spread across several countries - Grounded in three core values: The Golden Rule, One Team One Dream, and Calm Focus. Hear from our employees about what our values mean to them.

About The Opportunity

We are looking for a Payroll Support Associate to process multi-state payroll operations for Homeward. The ideal candidate for this position is experienced working with people ops and finance team members. Additionally, the ideal candidate will have strong quantitative, analysis, and time-management skills, and a proven ability to investigate variances, ideate solutions to problems, and find efficiencies in processes. 

This position will report to our payroll and benefits manager and work closely with the people operations,  assistant controller, and other leaders throughout the organization. This position will work most frequently within Excel/Google Sheets, Paylocity (payroll system), and within Gmail and Slack. A high level of attention to detail and urgency is required.

In This Role, You Will: 

• Onboard new employees into payroll and benefits with all applicable new-hire data (this includes all I-9 verification meetings).
• Run day-to-day payroll processes.
• Process and review national and international payroll for exempt and non-exempt employees, ensuring the timely and accurate processing of payroll via data imports into our payroll system, and manual entry if/when necessary.
• Perform Payroll reconciliations, including but not limited to:
• Payroll submissions to final payout data,
• Employee names, titles, departments, and supervisors between data submissions and the payroll system
• Proactively investigate and understand any variances or oddities in payroll data as identified.
• Proactively audit the HRIS (Paylocity) to ensure consistency and accuracy at all times.
• Timely communication with U.S. based, employees throughout the company regarding any payroll questions or requests.
• Process monthly/semi-monthly payroll for contractors
• Complete State tax registrations
• Respond to Unemployment claim requests
• Assist with ensuring compliance with ACA, HIPAA, FMLA, PDL, CFRA, ADA, ERISA, IRS, DOL, and COBRA.
• Enhance this function of the business by maintaining strong internal controls.
• Assist with labor law compliance, employee payroll, time tracking, and benefits education.

What You’ll Bring: 

• 3-4 years of experience in the payroll space.
• Paylocity experience required.
• Intermediate or higher experience in Excel/Google Sheets.
• Experience in a fast-paced startup is a plus!
• Knowledge of payroll processes: garnishments, benefit deductions, taxes, FMLA experience, Work Comp experience, LOA experience, 
• Knowledge of federal, multi-state payroll/benefits, and tax laws
• Experience working with state agencies to troubleshoot tax registration issues
• Experience processing payroll and benefits for both exempt and non-exempt employees.
• Experience assisting with labor law compliance is a plus.
• Proven ability to maintain confidentiality and security of sensitive information.
• Excellent verbal and written communication skills in English
• Strong analytical and problem-solving skills.
• Attention to detail and accuracy.
• Strong ability in task-tracking and time-management.

Value-Driven Employee Experience

THE GOLDEN RULE. It’s simple: Treat others the way we want to be treated. Whether we’re dealing with colleagues or customers, we don’t prioritize money or growth over people, and we practice empathy at every opportunity.

CALM FOCUS. We work in tech and build solutions for real estate. Both are fast-paced and stressful industries. But by focusing on the larger objective rather than rushing from one task to the next, we can create solutions our customers love.

ONE TEAM, ONE DREAM. Big problems require big solutions. We look at our customers’ experiences holistically and recognize that solving them requires collaboration across teams and our three affiliate companies — Homeward, Homeward Mortgage and Homeward Title.