PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the lowest cost and qualify the most customers in the industry. As of 2025 we have brought billions of dollars in credit to 15 million customers, doubling in the last two years while remaining strongly profitable and sustainable for the long term.
This role
The Global Payroll Director is responsible for developing and executing the global payroll strategy across multiple countries and regions on a global scale, ensuring compliance with payroll regulations, and driving process improvements and systems.
Responsibilities
- Lead the global payroll function, ensuring accurate and timely processing for multiple countries and regions ( Latam, United States, Africa and SE Asia)
- Ensure compliance with local labor laws, tax regulations, social security and statutory requirements in each jurisdiction.
- Drive the implementation, optimization, and integration of payroll systems and technology to improve efficiency, accuracy, accuracy, and data integrity.
- Collaborate with cross-functional teams, including HR, Finance, legal and IT, to align payroll processes with organizational objectives.
- Prepare and oversee payroll audits, managing relationships with external auditors, tax authorities, and other stakeholders for audits and compliance checks.
- Stay ahead of changes in global payroll regulations and practices, adapting policies and processes as needed.
- Develop and implement global payroll policies, procedures, and controls to ensure consistent practices and compliance.
- Develop and monitor key performance indicators (KPIs) and metrics to assess payroll performance and ensure service level agreements (SLAs) are met.
- Act as a strategic advisor to leadership on payroll-related matters, including cost management and process improvements.
Qualifications
- Bachelor’s degree in Accounting, Finance, Human Resources, or a related field.
- Minimum of 8+ years of experience in managing relationships with global payroll service providers, with at least 3 years in a global or multi-country payroll role; in a dynamic, fast-growing environment.
- Proven experience implementing and scaling payroll systems in a multinational environment.
- Strong knowledge of global payroll compliance, statutory deductions, tax rates, social security requirements, and benefits regulations in multiple countries, particularly in LATAM and the US.
- Exceptional project management and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
- Excellent understanding of HRIS systems and their integration with payroll systems.
- Strong analytical skills to assess payroll data, identify trends, and make data-driven decisions.
- Exceptional attention to detail and accuracy.
- Exceptional communication and interpersonal skills to effectively collaborate with stakeholders at all levels.
- Understanding of data protection regulations and confidentiality requirements in handling employee information.
- Proficient in using G-suite and MS Office applications, particularly Excel and google sheets, for data analysis and reporting.
Benefits
- *Local benefits will depend of the country of hiring
- $2,000 USD annual Co-working Travel allowance
- $2,000 USD annual Professional Development allowance
- $500 USD annual Fitness allowance
- $500 USD Phone Finance allowance
- $250 USD Home Office equipment allowance
- $200 USD Headphones allowance
PayJoy Principles
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening