JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.
This position is responsible to facilitate the movement of products/equipment/materials out of the country, via ocean freight in accordance with organizational policy and procedures, and to comply with relevant local, country and international laws and processes. To provide customer service to exporting customers: bookings, rates, document production, accounting, agent interaction, and problem solving.
ESSENTIAL FUNCTIONS:
- Prepare/coordinate the necessary documentation for the efficient, cost-effective and lawful execution of all ocean export activities.
- Coordinate cargo pick up/transfer. Monitor status.
- Communicate with export related authorities, and customers and suppliers, in all relevant territories and countries, as necessary to ensure efficient, positive and lawful relations, support and activities.
- Manage/update carrier/vendor rates. Obtain spot rates when necessary.
- Communicate/correspond with overseas agents and clients in a timely manner. To include pre alert, rate requests, shipment status.
- Track shipments and update customers/agents of status.
- Create and maintain customer files.
- Responsible for customer invoicing and payables approval.
- Audit files to ensure accuracy and completion.
- Interaction with coworkers in a professional and courteous manner.
- Complete JWS entry and documentation.
- Assist other departments as needed, or when requested by department or branch manager.
SUPERVISORY RESPONSIBILITIES:
The incumbent will not directly and/or indirectly supervise employees.
QUALIFICATIONS:
- 3 -5 years’ experience in a similar position.
- High School Diploma or GED.
- Additional languages are a plus.
- Geographical knowledge requested.
- Previous knowledge of O/S Cargo Wise, a plus.
- Experience in freight forwarding industry is a plus.
- Team player.
- Ability to work in a fluid work environment and be able to effectively deal with unexpected situations.
- Excellent written and verbal communication skills.
- Think pro-actively and address work challenges with diplomacy, using effective problem resolution skills.
- Be respectful to management and co-workers.
- Able to perform the essential duties of this position without posing a “direct threat” to the health or safety of self or others.
- Able to interact positively and effectively with co-workers, subordinates and supervisors.
ADDITIONAL:
The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.
The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
DEFINITIONS: (if any abbreviation, the meaning needs to be inserted)
Management retains discretion to add or change duties of this position at any time.