ABOUT US
Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.
With over one million nights rented through our travel platform, we have welcomed more than 300,000 travellers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.
Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.
THE ROLE
As a Sales Development representative, you'll be responsible for selling our vans and motorhomes, from our fleet, to potential buyers in Canada and the US. Additionally, you'll also drive the growth of our marketplace by acquiring new listings, managing host relationships, and ensuring high levels of host satisfaction for the North American region.
WHAT WILL YOU WORK ON?
- RV Sales
- Develop and implement strategies to acquire new listings in the region, driving marketplace growth, while providing exceptional support to hosts, addressing their needs and resolving issues promptly.
- Develop and implement online sales strategies to meet sales targets for both B2C and B2B channels
- Prospect new potential leads (B2B) in your region.
- Marketplace
- Churn Reduction: Implement strategies to reduce churn rate and retain hosts on the platform.
- Performance Analysis: Monitor and analyze acquisition and account management performance data to identify trends, insights, and opportunities for optimization.
- Qualify and drive inbound leads through the commercial funnel to generate sales.
- Performance Monitoring: Track and report on key performance indicators related to net new listings, churn rate, and host satisfaction.
- Cross-functional Collaboration: To align acquisition and account management strategies with overall business goals.
- Process Improvement: Identify and implement opportunities for process improvement and innovation in acquisition and account management activities.
- Industry Insights: Stay informed about the latest industry trends and best practices to ensure our strategies are effective and innovative.
- Coordinate with local and regional operations teams to guarantee the preparation of vehicles for sale.
WHO ARE WE LOOKING FOR?
- 3+ years of experience in customer support, business development and/or sales, preferably in auto sales or RV sales (nice to have);
- Fluency in English and experience in handling high-pressure customer situations and hit ambitious sales targets.
- Proficiency in handling administrative requirements (document handling, lease termination, etc.) is nice to have.
- Knowledge of consumer financing is a nice to have.
- Excellent communication and collaboration skills.
- Effective communication and interpersonal skills.
- You thrive in fast-paced environments and feel comfortable with ever-changing situations.
THE INDIE COMMITMENT!
- A dynamic position in a young, fast-growing, and innovative company
- Continuous training and coaching to develop your skills
- Career growth opportunities
Are you ready to Go Indie?