Role & Responsibilities
● Manage, consult, and assist in Product Delivery & Implementation
● Provide customer guidance, recommendations, and solutions throughout the entire
payroll operations, delivery, and implementation process.
● Conduct live or web-based workshops as required – virtually and on-site.
● Maintain a general knowledge of overall solution & delivery process; Analyze issues faced by
clients related to the product and help get them resolved.
● Assist in process improvement and best practices.
● Assist with development of training aids, including training handbooks, multimedia visual aids,
User guides and other reference materials.
● Attend the country level meeting with SME/Consultant to discuss any country level updates or system
changes
● Coordinate with offshore team for any queries on payroll process, our platform and coordinate with
client for any clarifications on inputs
● Meeting with the client to discuss inputs and any specifics for current
payroll. ● Handle local compliances
● ICP coordination for implementation and payroll processing.
Qualification & Skills:
● Good Verbal communication (Must know English & Spanish)
● Fresher with Bachelor Degree University/college degree
● Good Technology Orientation
● Strong Analytical thinking
● Calling Étiquettes
● Client Centric & Client relationship skills
Location & Shift Availability
● Puebla- Work from Office (Monday to Friday)
Office Address: Regus - Puebla Triángulo Las Ánimas, Calle 39 Pte. 3515-Piso 5, La
Providencia, 72400 Heroica Puebla de Zaragoza, Pue., México.
Shift Availability
● 7:00 AM to 4.00 PM or 8:00 AM to 5:00 PM
Job Types: Full-time, Permanent
Pay: $9,100.00 per month
Ability to commute/relocate:
- Puebla, Pue.: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- How many years of work experience you have?
Education:
- Bachelor's (Required)
Language:
- English (Required)
- Spanish (Required)
Location:
- Puebla, Pue. (Required)
Expected Start Date: 25/08/2025
