Rise is an award-winning, full-service Media Agency of Record that is backed by data and powered by people. We create omnichannel experiences using our proprietary tech stack and advanced analytics capabilities to help solve the unique struggles brands face today. This approach, with transparency at its core, specializes in omnichannel media, commerce and retail media, advanced in-home media, as well as content and creator marketing.
We offer "Risers" the opportunity to work in an ever-evolving industry that will foster learning and development, provide an innovative work environment with diverse projects and clients, career advancement paths a collaborative team environment, corporate social responsibility initiatives, an inclusive and diverse culture, plus association with a reputable media agency. We're looking for talent like you who can continue to elevate our work and culture.
General Purpose of Job:
The Manager, Investment, Search is responsible for effectively supervising a team and set of clients with a focus on accuracy, growth, and innovation. This individual will act as a subject matter expert on search strategy and execution, assuming a client facing role during pre-sales activity and enterprise-level client meetings. The ideal candidate will have a demonstrated track record of tactical channel expertise and possess a strong understanding of channel strategy and goals. As a supervisor, the Manager will oversee employee development and retention, including training and goal setting, and lead the team in ensuring that the tactical execution of media planning, placement, and reporting (including post-buy and financial reconciliation) are handled with accuracy and timeliness. Additionally, this individual is an expert at process / project management to efficiently create processes that can be scaled across multiple accounts or teams.
Key Responsibilities:
- Onboard, maintain and grow assigned client portfolio; coordinate / collaborate with Account Management, Media Strategy and search leadership on long-term strategic roadmap
- Develop search strategies utilizing knowledge, experience, and strong analytical skills to extract insights from campaign data and provide well-developed quantitatively based recommendations to accomplish client goals and objectives
- Create presentations, regular reporting, and other documents for client use in the evaluation and approval of search campaigns
- Develop search campaign targeting and measurement strategies, ensuring it aligns to the client’s business goals; oversee strategy implementation across all search mediums
- Develop action plans for achieving and measuring campaign success; identify KPIs, processes for measurement, and optimization strategies
- Own performance accuracy for campaign execution, optimization, and insights for all assigned clients
- Develop processes to help improve efficiency of the team; scale processes across greater search practice
- Keep agency counterparts and clients up-to-date on industry trends and technology partners, seeking out opportunities to vet and test new technologies
- Research, vet and test technology partners to drive performance for clients
- Responsible for managing a team of direct reports (remote and across all Rise locations)
- Accountable for all aspects of team oversight, including employee onboarding, employee training, employee performance (accountability and behavior), employee retention
- Overall control of workflow and assigned responsibilities within the team; oversee the progress of all projects and provide assistance, where necessary, to ensure timely completion; quickly and tactfully troubleshoot employee and client issues
- Collaborate with leadership and peers to develop solutions that will enhance our operational efficiency, tools, and systems, and improve current workflows
- Watch and check search media trends, tools, technologies, and recommend direction for investment and implementation
- Represent Rise to vendor reps to analyze value and applicability of media vehicles/tactics for plan consideration as needed
- Participate in vendor meetings with current and potential partners
Education:
- Bachelor’s degree (communications, marketing, advertising, or business)
- Ability to speak, read and write the English language
Experience:
- 4+ years relevant work experience in digital / search media preferred; agency experience a plus
- Expert usage of Microsoft Office suite, with strong emphasis on Excel
- Experience building media plans and determining budget allocation on a yearly and monthly basis using different forecasting methodologies
- Experience developing and managing high performance teams a plus
- Strong relationships with publisher and technology partners
- Advanced knowledge of the importance and role of search within a media plan and how to leverage its strengths
- Proven ability to convert and implement strategic plan directions into flawless tactical executions
- Demonstrated understanding of media planning concepts such as reach, frequency, frequency management, impression share, ROI, ROAS, and other KPIs
Certificates, Licenses, Registrations:
- Certificates in Google and Microsoft platforms required; experience with other digital platforms a plus
- Advanced level understanding of paid search tactics including text search, PLAs, CSEs, GDN, GSP, and YouTube as well as any associated ad tech
Knowledge, Skills & Abilities:
- Strong analytical capabilities with aptitude to understand technical nuances associated with various media buying platforms in order to improve client results
- Proven experience in developing ongoing processes that positively impacted the profitability / efficiency of an account / team
- Establishes self as a trusted resource by developing relationships with key internal and external stakeholders
- Superior oral and written communication skills; focus on fostering strong, collaborative relationships at a tactical level
- High comfort level participating in brainstorms and ideation sessions
- Ability to work with a team to think tactically and execute accurately in order to align media execution with client needs
- Passion and desire to continue media and channel education by completing ongoing training and certification programs for platforms, media, leadership and other business skills
Travel: <5%
Rise and Quad are proud to be an equal opportunity employers. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Rise and Quad do not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Rise and Quad also prohibit harassment of applicants and employees based on any of these protected categories.
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