Position Summary:The Business Solutions Representative Representative is responsible for developing and servicing a portfolio of clients (Agents) for our Philippines market, through telephone visits, generating a commercial relationship, which allows negotiations to increase shipping volume and profitability for Viamericas.
Duties and Responsabilities
- Excellent service and provide solutions to incoming and outgoing calls
- Carry out and document telephone visits to the entire assigned territory
- Price monitoring
- Follow up on inactive agencies
- Creation of business plans
- Prospecting for new businesses
- Competition report
- Provide service and support to field staff
- Complete installation of new agencies
- Develop new agents
- Maintain and increase the volume of transactions from the assigned territory
- Maintain and increase the profitability of transactions from the assigned territory
- Maintain and increase the portfolio of assigned agencies
- Follow up and solve the situations reported by agents and field staff
- Absolute disponibility
- Teamwork
Qualifications
- Fully bilingual Tagalog/Spanish
- Needs to have US visa, as frequent travel to the US is required
- Understanding of the sales cycle, with the ability to close deals
- Ability to prospect, close, follow up, ability to negotiate
- Exceptional verbal and written communication skills with a high level of confidence
- Creative thinker and must have the ability to solve critical problems
- Ability to multitask and manage business conflicts
- Ability to analyze the market and target potential customers
- Strong internet research skills
- Excellent presentation skills, verbal and written communication skills, and interpersonal skills
- Very organized and attentive to details. Disciplined and dedicated
- Tracking and multitasking capabilities
- Ability to handle a fast paced environment and challenging workload
- Highly motivated with a strong desire for success
- Based on experience and judgment to plan and achieve goals
- Desire to be successful, competitive, optimistic, persuasive, upright
- Excellent attitude
- Service skills and proactive solutions
- Must be an expert in handling CRM software and other common computer programs such as Power Point, MS Word, Outlook and Ms Excel
- Goal oriented and believe in teamwork
- Must be adaptable, professional, courteous and motivated, and must function well individually or as a member of a team
Working Conditions
- General office working conditions, time availability is required, frequent travel (foreign and domestic) is required. Availability to work on weekends.
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