Sr. Cash Application Analyst

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Opportunity: 

The AR Support Analyst plays a critical role in achieving our overall objective of delivering best-in-class financial reporting, service, and operations with respect to our Accounts Receivable operations. The Company’s operations has grown significantly over the past several years, especially with respect to its leasing business, and with it, the level of complexity we are facing. 

At Intuitive Surgical, you will share in a commitment to excellence by collaborating with world- class managers and executive leadership. Finance is about “fueling innovation.” We do this by hiring quality individuals with high level of capacity for growth, integrity, personal accountability, teamwork, excellence, and drive. We are looking for leaders that can take on additional responsibility as they progress in their career and we are committed to providing an environment that foster career growth and development. 

Primary Roles and Responsibilities:

• Post Daily cash receipts to clear invoices for customers
• Resolve unapplied cash exceptions from the automatic cash application interface with the bank and resolve cash application disputes
• Identify and analyze unapplied cash issues and resolve them at their root causes. Demonstrate the reduction of issues over time.
• Assist in customer outreach for unapplied cash or discrepant remittances
• Manage intake of AR related requests – i.e. ServiceNow
• Partner with Treasury on bank account process initiatives
• Partner with Finance Transformation and IT on project designs, development and implementation
• Lead initiatives and projects as needed or requested to demonstrate process improvement skills
• Set, monitor and achieve individual and team goals as it relates to job scope
• Reconcile daily bank activities to AR sub-ledger and reconcile AR sub-ledger to the GL
• Identify, analyze and resolve major issues on negative Accounts Receivable amounts.  Need to demonstrate the reduction of negative Accounts Receivable amounts over time
• Process online credit card charges.
• Perform Accounts Receivable month-end close process and activities.
• Create and maintain desktop procedure documentation
• Monitor and report on metrics and KPI’s, as well as identify action items from results.
• Follow department and/or company project management standards.
• Operate within the Global Finance Shared Services standard operating procedures.
• Perform and ensure SOX controls are rationalized and operating effectively.
• Support internal and external auditor requests.
• Complete other responsibilities as assigned.
• Support AR team and AR leadership in any other activities as needed
• Assist with monthly invoicing when required
• Perform Collections duties in order to receive timely payments as needed

Qualifications

Skill/Job Requirements:

• Bachelor's Degree in Accounting, Business administration
• Cash Application experience preferred
• Advanced education a plus
• Ability to speak with VIP and C-Suite stakeholders, particularly our customers
• Good presentation skills – ability to explain new reporting structures and business models
• 3+ years of relevant industry experience.
• Experience with enterprise accounting systems, such as SAP is preferred.
• Experience with HighRadius AR platforms preferred
• Experience with database management and priority assessment a must
• Seek to continuously improve current processes and procedures
• Strong problem solving, analytical skills, and project management skills.
• Strong communication skills and the ability to collaborate and drive results.
• Ability to work productively in a dynamic environment and be a solutions-oriented team player

Additional Information

Intuitive es un empleador que brinda igualdad de oportunidades de empleo. Proporcionamos igualdad de oportunidades de empleo a todos los solicitantes y empleados cualificados, y prohibimos cualquier tipo de discriminación y acoso, independientemente de su raza, sexo, condición de embarazo, orientación sexual, identidad de género, origen nacional, color, edad, religión, condición de veterano protegido o de discapacidad, información genética o cualquier otra condición protegida por las leyes federales, estatales o locales aplicables.