Quality and Engineering Manager (oes)
Education and Experience
- 5 YEARS OF EXPERIENCE
- MINIUM AGE 35 YEARS
- EXPERIENCE IN PROJECT MANAGEMENT, DIRECT INTERACTION WITH OES CUSTOMERS, SOLVING COMPLEX PROBLEMS.
- EDUCATION REQUIREMENTM INDUSTRIAL ENGINEERING
Skills and Habilities Profile
- KNOWLEDGE OF CUSTOMER PORTALS, USE OF QUALITY AND MANUFACTURING RELATED SOFTWARE.
- SUCH AS (MINITAB, SAP, ETC)
- PROFICIENTE IN TOOLS SUCH AS (APQP, PPAP, FMEA, SPC, MSA)
- ADVANCED KNOWLEDGE OF IATF 16949, ISO 9001 AND VDA 6.3
- KNOWLEDGE OF SPECIFIC CUSTOMER REQUIREMENTS CSR, E.G FORD, STELLANTIS, DENSO, GM, NISSAN.
- CSR OF FORD, (FORD SUPPLIER PORTAL, Q1) GLOBAL 8D PROBLEM SOLVING, FORD APQP
- CSR OF STELLANTIS (MOPAR) (SUPPLIER QUALITY PORTAL, PSO) CQI (CONTINUOUS QUALITY IMPROVEMENT)
- Leadership and teamwork, project management
- Critical analysis and problem solving, resource allocation
- Effective Customer communication and negotiation
- Advanced English, spoken and written
AUTHORITY OF THE POSITION
- Stop processes that affect product quality and customer requirements.
- Manage quality complaints and coordinate effective responses to meet customer
- Propose and lead strategies to achieve zero defects in the final product.
- Request information and form multi-disciplinary teams to address issues related to quality and customer findings.
- Maintain direct communication with BBB customers and corporate to ensure their needs and expectations are met.
RESPONSIBILITY OF THE POSITION
- Ensure and maintain customer satisfaction through quality monitoring and on-time delivery on portals and in meetings.
- Monitor and ensure compliance with automotive quality standards (IATF 16949, ISO 9001, ISO 14001, VDA 6.3, among others).
- Participate in the fulfillment of the objectives and goals of the Quality System.
- Identify and establish project management methodologies, best practices in quality and global manufacturing.
- Respond to OES client audits related to product quality, processes, LPAs, and management systems.
- Develop and maintain technical documentation, such as PPAP, APQP, FMEA, Control Plans and MSA.
- Implement corrective and preventive actions derived from root cause analysis (8D, 5 Whys, Ishikawa).
- Continually evaluate and update processes to adapt to industry and customer needs.
- Ensure that customer requirements are downloaded to established processes.
- Responsible for the NPI of OES customer products
- Review and report with the Operation Director the OES overall performance
- Demonstrate leadership on all EHS inititaives, continuous improvement and cost reduction
POSITION CONTRIBUTION
ACTIVITIES:
- Monitor quality related key performance indicators (KPIs) such as PPM, SCRAP and FTQ, ppms, and customer scorecard and the create the action plans with countermeasures
- Participate in internal and external audits, as well as customer and supplier visits.
- Perform supplier audits (VDA 6.3) to ensure quality of inputs and APLs in processes.
- Provide technical support to production to solve quality problems in real time.
- Train multidisciplinary teams on quality tools and standards.
- Act as a mentor for the quality team, promoting professional development.
- Participate in customer and corporate meetings.
- Provide support to the areas that require it.
- Customer warranty and complaint management. (Portal Management)
- Preparation of manuals, instructions, procedures, and projects.
- Create the improvement action plans to comply with the objectives and goals
- Estabilish meetings as necessary for the OES business unit proper alignment and plans follow ups
Tipo de puesto: Tiempo completo
Sueldo: A partir de $1.00 al mes
Lugar de trabajo: Empleo presencial