Customer Success Specialist - ZWCAD (Querétaro)

DRAGONSOFT SA DE CV
Cher, Centro
Tiempo completo
hace 4 días

Company Overview
As a global leader in CAD software solutions, we are committed to delivering innovative design tools for the architecture, engineering, and manufacturing industries. ZWCAD has established itself as an industry benchmark with outstanding compatibility and stability. We are now seeking highly skilled, service-oriented professionals to join our team in Querétaro!

Key Responsibilities
▸ Provide technical support to end customers and secondary distributors
▸ Conduct product demonstrations (both in-person and remote) and post-sales training
▸ Troubleshoot installation, configuration, and application issues
▸ Collect and relay product improvement feedback
▸ Develop localized technical documentation and training materials

Mandatory Requirements
✓ Advanced AutoCAD proficiency (on-site test required)
✓ Autodesk official certification preferred
✓ 5+ years of hands-on CAD experience in architecture/mechanical fields
✓ Bachelor's degree or higher (Architecture/Mechanical Engineering or related disciplines)

Preferred Qualifications
☆ Working knowledge of SolidWorks or other mainstream 3D design software
☆ Background working in architecture firms/design institutes/manufacturing enterprises
☆ Experience in technical service or training
☆ Business-level English (for international coordination)

Work Details

Compensation & Benefits
→ Base Salary: Starting at MX$15,000/month
→ Annual Bonus: 2-4 months' base salary
→ Travel Allowance: Reimbursement + per diem
→ Comprehensive Benefits: Including health insurance & pension
→ Skill Development: Regular Autodesk certified training

Application Process

Important Notes
▶ Shortlisted candidates must provide AutoCAD portfolio
▶ Salary negotiable based on certifications and experience
▶ Expected start date: Early October 2025

We look forward to collaborating with CAD experts to shape the future! Your technical expertise will help global users unlock their design potential.

Key improvements from your original:

职位类型:全职

薪资: 每月$15,000.00

通勤/搬迁能力:

教育背景:

工作经验:

Work Location: Hybrid remote in Centro Sur, 76090 Santiago de Querétaro, Qro.

预期开始日期: 01/10/2025

Postular
Otras recomendaciones de empleo:

Sr. Customer Success Manager

Paystand
Ciudad de México
  • Act as a senior escalation point and operational partner for...
  • Coordinate cross-functional efforts with Support, Product,...
hace 1 semana

Customer Success - Product Specialist

SimplePractice
Mexico City, Ciudad de México
$295,893 - $374,666 al año
  • Contribute to our ambitious conversion rate goals by...
  • 1-2 years in a customer support or service industry role,...
hace 6 días

Associate Specialist, Customer Service

Celanese
Mexico City, Ciudad de México
$241,167 - $305,372 al año
  • Responsible for perfect order fulfillment within the order...
  • Order to cash may include pricing administration, order...
hace 2 semanas

Customer Service Specialist

North American Production Sharing
Tijuana, Baja California
$156,879 - $198,644 al año
We are looking for a Customer Service Specialist to serve as the primary point of contact for our customers, providing support in...
hace 2 semanas

Senior Customer Success Manager (MEX)

Orum
México
  • Become a strategic advisor for your customers by...
  • Help customers unlock the full value of Orum through best...
hace 3 semanas

International Customer Success Associate (Entry-Level Program)

CAREOLIFT KALYANI
Municipio de Guadalajara, Jalisco
  • 0–1 year (Entry-Level):
  • Customer Onboarding & Training: Assist new customers in...
hace 3 semanas

Senior Specialist - Customer Success

Wood Mackenzie
Ciudad de México, Ciudad de México
  • Inclusive – we succeed together
  • Trusting – we choose to trust each other
  • Customer committed – we put customers at the heart of our...
hace 3 semanas

Customer Service Representative (Mexico)

Wing Assistant
Ciudad de México
Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails.Disclaimer:...
hace 2 semanas

Representante de Ventas Médicas - Puebla, México

GenePlanet
Puebla City, Puebla
$135,423 - $171,475 al año
  • Construcción y crecimiento de la red de ventas de centros...
  • Realización de cursos de formación y actividades educativas...
hace 1 día

Tecnico/ Mecánico Diesel

AB Solutions
El Marqués, Querétaro
$14,000 - $14,100 al mes
  • Caja de ahorro
  • Opción a contrato indefinido
  • Seguro de gastos médicos mayores...
hace 1 día