ADVANCED ENGLISH SKILLS REQUIRED
HIGHSCHOOL DIPLOMA OR EQUIVALENT REQUIRED
COLLECTIONS EXPERIENCE REQUIRED
RESPONSIBILITIES
Making outbound calls on delinquent accounts
Receiving inbound calls on delinquent accounts Handling redemptions Handling repossessed accounts Out for repossession reviews Skip tracing
Loan Hardship Reviews Making suitable arrangements with customers that are currently past due Identifying accounts that require management review Providing outstanding customer service Maintaining required standards set by the department
Adherence to Company policies and procedures
QUALIFICATIONS
- TWO YEARS’ COLLECTIONS EXPERIENCE
- EXCELLENT CUSTOMER SERVICE SKILLS
- EXCELLENT COMMUNICATION SKILLS
- PROFICIENT WITH MICROSOFT (EXCEL, POWERPOINT, ETC.)
SHIFT
11:00-20:00. SUNDAY + 1 WEEK DAY OFF.
SALARY AND BENEFITS
21,000 GROSS MONTHLY (3,900 NET WEEKLY)
+MONTHLY BONUS
+1,400 FOOD STAMPS
+2% SAVINGS FUND
+20 DAYS CHRISTMAS BONUS
Job Type: Full-time
Pay: From $21,000.00 per month
Education:
- High school or equivalent (Required)
Experience:
- Collections: 2 years (Required)
Language:
- Advanced english (Required)
Work Location: In person
Tipo de puesto: Tiempo completo
Sueldo: A partir de $21,000.00 al mes
Lugar de trabajo: Empleo presencial