Technical Service Representative - Sonora & Chihuahua

Position Summary:

Promote and develop the company's products with the aim of creating demand by delivering a value proposition to our business partners and farmers, enabling the management of field solutions and helping to achieve the zone's objectives.

Job Status:

Full-time
Salaried
Reports to: Commercial Development Manager
Location: Sonora and Chihuahua

Role Responsibilities:

• Master calibration and application techniques as well as specialty products.
• Generate demand through technical support and field demonstrations with strategic products, focusing mainly on field tours, linked with recommendations, DemoPlot plots, field days, counter days, technical talks, distributor support, etc.
• Prepare reports on DemoPlot plots and disseminate the results of the work carried out.
• Focus on the development and positioning of new materials, specialty products, or those of interest to the company.
• Deliver talks on: Calibration, herbicides, insecticides, acaricides, fungicides, bactericides, biorationals, BUMA, IPM, etc.
• Know the area of influence and the factors involved; market, crops, clients, competition, seasons, opportunities, etc., and constantly provide feedback to your immediate supervisor.
• Provide market information for marketing purposes.
• Safeguard the company's products, handle complaints, document, and follow up on such requests.
• Prepare a monthly report, as well as a schedule of activities and results achieved.
• Maintain ethical conduct in your work, along with good behavior, punctuality, discipline, and effective and precise performance of your duties.
• Make proper use of the materials and equipment provided by the company for the performance of your activities.
• Manage a sales territory (sales, collection, inventories, etc.).
• Lead a team of technicians.
• Establish, develop, and maintain good business relationships with current and potential clients.
• Continuously conduct market analysis to guide decision-making.
• Continuously organize training sessions, demonstrations, and field tours with clients.
• Explore new areas where we are not yet present, searching for niches.

Experience / Skills / Abilities:

• Education: Graduated Agronomist Engineer with a degree.
• Languages: 70% English proficiency.
• Travel Required: Yes.
• Experience: 2-3 years in a similar position.
• Technical Knowledge: Proficiency in Office, Outlook, statistics, technical and agronomic profile skills.
• Knowledge of the zone, both in the field and in relationships with potential clients.
• Excellent customer service attitude, initiative, ability to relate to farmers, communication skills, organization, dynamism, and professional ethics.

Job Expectations / Working Conditions

• Fieldwork: 80% - 90% of the time.
• Office Work: 10% - 20% of the time, including expense tracking, reporting and online meetings.