Regional Travel & Apartments Manager

Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

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Team Overview

We are seeking a meticulous, innovative, and people-oriented Corporate Travel and Apartments Manager to take ownership of developing and enhancing global travel programs. This role will focus on crafting forward-thinking policies, maintaining the relationship with vendors & landlords leveraging internal technologies to drive program efficiencies, and advancing compliance of Travel policy across all aspects of Corporate Travel. You will be the dedicated point of contact for all business travel-related matters, offering support, resolving issues, and safeguarding the well-being of travelers, also will oversee all travel information development & accuracy for the global DiDi Offices.

The ideal candidate will demonstrate a deep understanding of the Travel industry, excel in creating globally compliant programs, and possess exceptional interpersonal skills to accommodate diverse cultural and professional needs.

Role Responsibilities

Global Travel Management

• Follow & develop the  implementation of the current global travel policy aligned with business needs and cost control objectives.

• Manage relationships with global travel providers (e.g., airlines, hotels, TMCs, travel booking platforms).

• Program Management: Oversee global corporate travel programs, leveraging innovative internal technologies to simplify processes and enhance efficiency.

• Compliance Oversight: Ensure traveler adherence to travel procedures and company policies, mitigating risks and addressing regulatory requirements globally.

• Vendor Relationships: Manage partnerships with third-party travel agencies and negotiate contracts, rates, and service agreements with travel & hotel  providers.

• Support and Assistance: Assist colleagues with their corporate travel needs, resolving any issues promptly and professionally. Exemplify calm and professionalism in high-pressure scenarios.

• Continuous Improvement: Stay informed on new Travel technologies, industry trends, and global travel requirements to drive program enhancements and innovation.

• Global Expertise: Serve as the subject matter expert on international travel regulations, customs, currencies, and corporate insurance policies.

• Provide support for executive and VIP travel arrangements with confidentiality and attention to detail.

• Analytics and Reporting: Identify travel trends, look for ways to improve travel programs, find cost savings, and deliver monthly updates to leadership.

• Communication and Cultural Sensitivity: Work effectively with individuals from diverse cultural backgrounds to promote inclusive, respectful experiences for all travelers.

Corporate Housing & Apartments Management

• Establish and manage a global network of corporate housing providers, serviced apartments, and short-term rental solutions.

• Negotiate lease agreements and partnerships for apartments and housing solutions across key business locations.

• Develop standardized housing guidelines, check-in/out procedures, and property inspection checklists.

• Coordinate the setup, furnishing, maintenance, and utilities for company-managed accommodations.

• Manage employee relocation and temporary housing needs in coordination with HR and mobility teams.

• Track occupancy, lease expirations, and costs to ensure efficient housing portfolio management.

Role Qualifications

• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment

• Exceptional interpersonal and communication skills, with proven patience and professionalism in fast-paced, dynamic environments

• Analytical mindset with a focus on leveraging data and metrics to drive improvements

• Proactive and adaptable, thriving on autonomy and flexibility while working both independently and within a team

• Skill and confidence to navigate ambiguity and make strong decisions when encountered with new business challenges

• Eagerness to contribute to an environment of excellence

• Build from the ground up the best service for Travel Management

• Strong knowledge of Travel Industries, vendors, contacts and global benchmarks.

EEO Statement

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms