Médicos Sin Fronteras and WoW Learning Center
SEEKS
Learning Technologist
Level 10
To join our team in September 2025
THIS JOB PROFILE IS IN ENGLISH SINCE THIS IS ONE OF THE REQUIRED LANGUAGES FOR THE JOB
It's mandatory to include in your application a Motivation Letter and English resume that includes a link to a digital portfolio that demonstrates your knowledge and skills in creating interactive e-learning modules, digital tools, and resources.
Médecins Sans Frontières MSF (Doctors Without Borders) is an international medical humanitarian organization that provides assistance to populations in precarious situations and to victims of natural and man-made disasters and armed conflicts, without discrimination based on ethnicity, religion or political ideology. In line with the values that guide our organization worldwide, the MSF Mexico and Central America office is committed to actions that promote inclusion, diversity, equity and equality in the labor offer and all recruitment processes that we carry out. We seek to serve the general population equally, offering equal employment opportunities for all people, such as members of the LGBTQ+ community, indigenous communities, Afro-descendants, women and people with disabilities.
Learn more about MSF
Workplace: Hybrid
Start date: September 1st (Tentative)
Type of contract: 6 months
Application deadline: July 27th, 2025
MAIN PURPOSE
The Learning Technologist ensures the seamless operation of the Ways of Working (WoW) digital learning environment, supports Facilitation Teams in delivering technology-enhanced learning, and develops interactive e-learning modules, digital tools, and resources.
This role requires a blend of technical expertise, instructional design knowledge, and problem-solving skills to enhance the learner experience and support educational excellence.
MISSION
The WoW Learning Technologist is critical to ensuring the integrity of all WoW Learning Center trainings and integral to the creation, design and delivery of learning events and materials. The WoW Learning Technologist plays an active role in maintaining and enhancing the digital learning environment by ensuring the seamless operation of LMS platforms, developing interactive e-learning modules, and supporting Facilitation Teams with technology-enabled learning.
MAIN ACCOUNTABILITIES
E-Learning Development:
- Design and develop engaging e-learning modules using selected authoring tools.
- Create SCORM-compliant interactive content using Articulate 360 and similar authoring tools.
- Ensure accessibility and usability of digital learning materials.
Digital Tools and Resource Creation:
- Develop multimedia assets such as graphics, animations, videos, and simulations.
- Utilize a variety of software to enhance the learning experience, including video editing tools, graphic design software, and interactive whiteboard applications.
Learning Management System (LMS) Support:
- Ensure course materials and digital resources function properly on OneDrive, Tembo and Teams.
- Troubleshoot technical issues related to course access and content delivery.
- Manages user access, permissions, and course configurations.
Technical Support for Facilitation Teams:
- Assist Facilitation Teams in setting up and using technology for live and asynchronous courses.
- Provide just-in-time support for virtual classrooms (e.g., Zoom, MS Teams, Tembo) and troubleshoot common issues.
- Train facilitators on using LMS features and digital learning tools effectively.
Collaboration and Continuous Improvement:
- Work closely with WoW Learning Center Team Members and WoW Facilitators and Technical Producers to enhance course delivery.
- Monitor trends and best practices in educational technology and recommend improvements.
- Evaluate and improve the user experience based on learner and facilitator feedback, at the direction of the Instructional Designer.
PROFILE
REQUIREMENTS
Education or equivalent experience
3+ years of experience working in digital learning environments, supporting LMS platforms, and developing e-learning content
Experience
Essential:
- Proficiency in e-learning authoring tools such as Articulate Rise & Storyline 360, ensuring SCORM compliance and interactive content development.
- Experience creating and editing multimedia assets (graphics, video, animation) using Adobe Creative Suite, Microsoft Office Suite, Canva, or Genially
Desirable:
- Experience with SCORM files and LMS systems (Moodle, Totara, Articulate 360).
- Certifications in LMS administration, e-learning development (e.g., Articulate 360, SCORM compliance), or multimedia content creation
Languages
Essential
- English B2+
Desirable
- Spanish B1+
- French B1+
Knowledge and abilities
Essential
- Experience creating and editing multimedia assets (graphics, video, animation) using Adobe Creative Suite, Microsoft Office Suite, Canva, or Genially
Desirable
- Proficiency with common web programming languages (HTML5, CSS3, JavaScript, PHP, Bootstrap). Mastering the programming code that drives the Tembo LMS platform will be required of the successful candidate.
Competencies
- Commitment to MSF’S Principles
- Cross-cultural Awareness
- Behavioural Flexibility
- Results and Quality Orientation
- Planning and Organising
- Initiative and innovation
- Teamwork and Cooperation
- Security Awareness and Management
POSITION CONDITIONS
Base salary: 38,624.00 MXN monthly gross.
Individual experience bonus: 2% base salary increase per year (as internal experience recognition).
Benefits by local legislation: 25% vacation bonus, social security, public holidays.
Benefits additional to legislation: 25 vacation days per year, up to 5 paid leaves per year, additional holidays (different from public holidays), 30 days Christmas Bonus.
Additional benefits: limited minor medical expenses (by reimbursement) and others as per MSF CAMINO policies.
*Our salaries are non-negotiable, in accordance with the salary policy of Médecins Sans Frontières, as they are defined by a standard salary scale.*
*This position is for locally hired personnel; if you are a foreigner, you must reside in the country and have a valid work permit in the country.*
*Only complete applications will be considered*
*CV maximum 2 pages
MSF is an equal opportunity employer. MSF considers all applicants on the basis of merit without regard to ethnicity, gender, religion, sexual orientation, disability or any other characteristic protected by applicable law.
MÉDICOS SIN FRONTERAS EN MÉXICO AC, with address at Calle Fernando Montes de Oca, number 56, Col. Condesa, 06140, Alcaldía Cuauhtémoc, Mexico City, will process your personal data to carry out recruitment, selection, hiring, supply and administration activities. personal; create personnel files; verify and confirm your identity and data; management and operation of HR processes within the organization. For more details, please review the full version at: https://www.msf.mx/politica-de-privacidad/
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