Primary Responsibilities
- Monitor daily/weekly scheduled Informatica Cloud jobs for errors, failures, and performance bottlenecks.
- Identify and troubleshoot job failures, performing basic root cause analysis (RCA) before escalating.
- Ensure timely escalation of persistent issues to developers and data engineers.
- Analyze job run times and identify opportunities for performance tuning.
- Assist in data flow optimization by working with developers on mapping and parameter tuning.
- Monitor cloud resource utilization (CPU, memory, storage) to prevent performance degradation.
- Support scheduled maintenance activities, including system upgrades and patch management.
- Develop basic scripts or alerts to detect job failures proactively.
- Document standard operating procedures (SOPs) for job monitoring and issue resolution.
- Design, implement and test distributed systems for business workflows of CRM
- Integrate with various internal and external services platforms using industry standard protocols such as REST
- Program code by using various backend (not limited to Java, Spring, Guice) and database (not limited to MongoDB, DB2, Elastic Search) technologies
- Work as part of a team to hit delivery milestones and navigate blockers
- Be involved in all phases of software development life cycle (SDLC) including effort estimation, gathering of business requirements, design, development, reviewing, building, testing, and deployment of commercial scale software changes
- Engage with support teams to troubleshoot and solve production issue faced by clients and internal users
- Analyze new tools and technologies for proof of concept and come up with recommendations. Stay current with Java ecosystem technologies
Basic Qualifications
- Bachelor’s degree or relevant work experience in Computer Science, Mathematics, Electrical Engineering or related technical discipline
- 1-3 years of software development experience
- Experience in Java or Python
- Excellent object oriented or functional analysis and design skills
- Strong knowledge of data structures, algorithms, and designing for performance
- Excellent written and verbal communication skills
- Strong problem solving and analytical skills
- Comfortable with multi-tasking, managing multiple stakeholders and working as part of a global team
- Bachelor’s degree or relevant work experience in Computer Science or related technical discipline
- Hands-on experience with Informatica Intelligent Cloud Services (IICS), including Data Integration (CDI), Application Integration (CAI), and Cloud Mass Ingestion (CMI).
- Knowledge of job scheduling, error handling, and performance tuning in Informatica Cloud.
- Familiarity with SQL, databases (Oracle, SQL Server, Snowflake, etc.), and cloud storage (AWS S3, Azure Blob, Google Cloud Storage).
- Understanding of API integrations and REST/SOAP-based troubleshooting in Informatica Cloud.
- Experience with log analysis and debugging Informatica job errors.
- Experience with working in Linux environments
Preferred Qualifications
- Knowledge of DevOps processes, CI/CD for Informatica Cloud, or scripting (Python, Shell, PowerShell) for automation.
- Familiarity with ITIL processes and ticketing systems (ServiceNow, Jira, etc.).
- Experience in a complied language such as Java, or Python , Experience with Kafka and Zookeeper
- Experience building scalable and distributed micro-services
- Experience working with relational and no-SQL database systems
- Interest and ability to learn frameworks, technologies, and programming languages as needed
Job Type: Full-time
Pay: $30,000.00 - $70,000.00 per month
Work Location: In person
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