Director - Health and Benefits

The Role

• Define and update our value proposition to clients, according with our global definition
• Lead our new solutions definition in our LOB and across all lobs
• Lead our employee experience tools implementation with clients, being the expert user of the country.
• Participate in regional definition of our value proposition
• Supervise and provide the correct advisory to our clients and provide all the information they need to help them take strategic decisions of their insured benefits plan design and implementation.
• Develop new business strategies to meet our Growth Plan by generating the necessary sales pipeline using our CRM system
• Built strategic relationship with clients to meet our retention plan goal and obtain a good score on our NPS
• Maximize vendor and carrier relationships to drive value for our clients and optimize revenue opportunities for WTW.
• Actively participate in big prospect RFP´s, help define right quotations and value proposition
• Lead the RFP results and renewal proposal and be able to make the presentation to local and HQ contacts.
• Supervise Our value proposition is delivered to all the clients in our portfolio according with the segment and have a special attention Global client, following all the offer services in the MSA (Master Service Agreement)
• Service definition by type of client
• Proven ability to recognize and diagnose issues and propose solutions.
• Create and maintain a culture of continuous improvement, championship, and sponsoring of our Firm

The Requirements

• Technical knowledge of insure benefits and experience of at least 15 years.
• Placement capabilities for new products
• Deep experience of the insurance industry.
• Complete management of all technological tools and deep understanding how they work
• Professional / commercial attitude
• Leadership
• 4 years’ experience in similar position
• Capability of working well autonomously and assume leadership roles.
• High level of emotional intelligence
• Ability to build and work in collaborative teams at all levels, across multiple practice and functional areas. Also, with multiple cultures
• Proven ability to recognize and diagnose issues and propose solutions
• Superior ability to influence and collaborate with senior management and work across all levels of an organization
• Exceptional attention to detail
• Being able to work under pressure
• Experience in managing his own P&L.
• Must be a very strong communicator, both written and oral. Fluent English is required.
• Must have highly developed critical thinking and analytical skills. Able to translate these solutions into action plans.
• Deep experience of the insurance industry.
• Demonstrable ability to deliver.
• Must have proven execution focus and be able to translate strategic initiatives into actions plans, objectives, and ensure the team successfully achieve these objectives
• Media management capabilities
• Project management capabilities
• Proven innovation skills

Equal Opportunity Employer