Customer Marketing & Training Coordinator (LMS & DAM Focus) -Temporary
Position Summary:
We’re seeking a proactive, detail-oriented marketer to temporarily support our customer marketing and training operations. This role will be focus heavily on maintaining and optimizing our Learning Management Systems (LMS) and Digital Asset Management (DAM) platforms. The ideal candidate will be well-versed in Absorb LMS (or a comparable platform) and experienced in managing digital marketing assets and customer portals.
This individual will collaborate closely with the sales and creative teams to ensure a seamless experience for internal users and external partners, delivering impactful content and training tools that align with company go-to-market strategies.
Key Responsibilities:
Learning Management System (LMS):
- Maintain and update training content within Absorb LMS (or similar platform) for multiple brands under the Telementum umbrella
- Oversee the planning and upkeep of the LMS editorial calendar to ensure timely updates across all brands.
- Support content uploads, course creation, user group segmentation, and reporting
- Assist in scaling and streamlining LMS training experiences across customer segments
- Ensure course materials are up-to-date, branded, and optimized for engagement
Digital Asset Management (DAM):
- Organize and upload GTM materials and campaign assets into the Digital Marketing Asset (DMA) portal
- Maintain partner and customer portals to ensure timely access to the latest marketing tools
- Monitor asset usage and engagement, generating performance insights for continuous improvement
- Support metadata tagging, folder structure organization, and cross-functional access coordination
Cross-Functional Collaboration:
- Partner with sales and the creative team to fulfill customer-specific marketing requests
- Assist in the development and delivery of assets for in-store, online, and digital use
- Help maintain brand consistency across all training and customer-facing content
Ideal Experience & Qualifications:
- 3+ years of experience in marketing, digital content, or customer training roles
- Strong hands-on experience with Absorb LMS or comparable training platform
- Proficient with DAM systems (e.g., Widen, SharePoint) and digital asset organization best practices
- Familiar with project management tools such as Asan
- Excellent attention to detail with strong organizational and time-management skills
- Effective communicator who can collaborate across departments
- Self-starter comfortable working independently in a fast-paced environment
- Experience with channel or customer marketing is a plus
