If you are about new challenges in an fast paced and international organization, if you consider yourself as empowered and passionate for innovation in financial services & fintech industry, we would be more than thrilled to work with you.
The Collections Team Lead will work closely with the CEO to build and grow a Collections team from scratch, create NPL management strategy, develop and drive a consistent successful team, and be accountable for the department results.
Role responsibilities:
- Building a team from scratch involving international experience of the Company.
- Development of methodology, motivation system, and KPI's for the Collection team.
- Creating an NPL management strategy using technical collection tools.
- Communication with the IT team and external contractors regarding the technical solutions integration.
- Being accountable for the Collection department results.
- Provide continued Training & Development for the Team
Role Qualifications:
- 5+ years of collections management experience at Fintech companies, Collection agencies, Microfinance institutions; Bank-Risk Department or BPO agencies.
- Bachelor degree or above, preferred in Economics, Business Administration or other related majors.
- Comprehensive understanding of the financial and debt collection industry in Mexico. Knowledge of the governing law applicable to industry.
- Development and implementation of soft-collection stages, procedures, policies, and metrics.
- Proven experience to empower, develop, mentor, and lead teams.
- Ability to handle pressure whilst solving problems and conflicts, with highly developed communication and interpersonal skills.
- Consistency in decision making and accountability; highly developed ability to prioritize, analize, and make decision.
- High motivation and desire to demonstrate the potential.
- Being an inspirational Leader for the team with hands-on approach.
- Expertise with CRM and Collections System.
- Advanced Excel user.
- Advanced level of English and Spanish is a must since the position reports to foreign managers.
Benefits:
- High pay conditions: fixed salary 30-50K monthly basis + up to 30% bonuses monthly upon performance targets met.
- By-law benefits (Social Security “IMSS”, Vacations starting on 12 days per year, 25% vacation Bonus “Prima Vacacional”, 15 days Holiday Bonus “Aguinaldo”)
- Private Medical Insurance.
- Work schedule from Monday to Friday, remote work monitoring a team in Spain from 7:00am
- International experience.
- Opportunity to reveal your potential and build a successful career in an international company.
- Development of technical and managerial skills that will become an important element in your career.
Interested parties:
- Contact WA at: 56 1006 8903
- Apply by this means
Aventus Group is not just an employer. We are a family of more than 2000 professionals and experts in our respective fields and we care for our family members throughout their careers and beyond. The strong culture and sense of belonging help us to ensure skill-share and career development across national boundaries.
Tipo de puesto: Por tiempo indeterminado
Sueldo: $30,000.00 - $50,000.00 al mes
Beneficios:
- Seguro de vida
Tipo de jornada:
- Turno de 10 horas
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial
