Company Description
At Jellyfish we believe that our individual differences are our greatest assets. We are passionate about empowering every employee to reach their full potential and contribute their unique perspectives to our collaborative environment. We are an equal opportunity employer and firmly believe that a diverse and inclusive workforce drives innovation and leads to better solutions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other personal characteristics that make them who they are.
Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.
Job Description
Reporting to our Client Management team, you'll collaborate in the billing and collections process for our clients. Must be well organized in keeping track of member details and able to work independently.
Use internal software to apply discounts, edit invoices, account balances, and respond to billing tickets. Able to communicate with CM members and team.
The responsibilities will include:
- Prepare, send, and follow up on financial provisions (invoices, estimates), and manage the accurate and timely receipt of payments.
- Maintain organized and secure digital records using document management systems (e.g., Google Drive, DocuWare).
- Coordinate internal teams, assigning tasks and supervising technology projects to ensure timely deliveries.
- Generate accurate financial reports for audits and internal reviews.
- Act as the main point of contact for clients and vendors, handling inquiries related to payments, invoices, and services
- Use CRM tools (Salesforce, HubSpot) to document interactions and optimize relationship management.
Qualifications
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
- 1+ years of experience in financial management, accounting, or operational roles with direct client-facing exposure.
- Proficiency in accounting software (QuickBooks, SAP, Xero) and CRM tools (Salesforce, HubSpot).
- Exceptional attention to detail, organizational skills, and problem-solving abilities.
- Experience with local tax regulations and electronic invoicing.
- Familiarity with automation tools (Zapier, DocuWare) and payment gateways (Stripe, PayPal).
Additional Information
Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.
💰 Savings fund: You'll save 5% of your monthly income and Jellyfish will contribute the same amount you save to your savings fund.
💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.
📈 Growth, Your Way: Grow your career with one paid day each month for self-development and access to Jellyfish Learn with unlimited online courses.
🏥 Health Insurance: We provide a private health insurance policy that includes visual and dental plan coverage.
Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].
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