Job Summary:
Provide sales process support to client teams, leadership, other internal operations teams and interfacing functional areas. Assist Accenture Practitioners in navigating the company's internal sales processes. Support Sales Excellence Leadership and Business Partners in driving efforts across multiple Sales Excellence service areas.
Critical services include the support of opportunity pipeline management, new business meeting coordination, sales reporting/analysis for leadership, and internal sales processes/tools support for client teams.
This position reports to Sales Excellence Sales Operations Leadership, Senior Managers, Managers, or Associate Managers. Note that depending on your specific responsibilities you may also be aligned to and take direction from business leadership role(s).
Primary responsibilities include:
Work independently with minimal supervision
Be an individual contributor with ability to recognize and seek guidance on competing priorities
May supervise and be a people lead for a small team with oversight from a supervisor
Help create and execute low to medium complexity workplans
Interact confidently with senior leadership within sphere of responsibility
Provide input into the creation of operational processes
Demonstrate knowledge of supporting tools and processes, with expertise in specific area of responsibility
Have an understanding of where and how Sales Excellence Sales Operations fits into the bigger Accenture picture
Qualifications:
Knowledge & Skill Requirements:
Excellent oral and written communications skills in English – this role requires a confident communicator and team player with robust interpersonal skills and a “can-do” attitude
Ability to work under minimal supervision and guidance, learning new responsibilities quickly
Ability to work virtually with diverse individuals
Excellent teaming, team-building, collaboration, and facilitation skills
Excellent organizational / time management / data management skills
Analytical skills; collects, researches and interprets data
Highly proficient in following and applying processes, quickly learning Accenture Sales processes and being able to recognize and apply them (previous familiarity preferred)
Excellent accuracy and attention to detail
Prioritizes and plans work activities with a high degree of personal organization and the ability to supervise/coach/mentor these skills in others
Highly proficient in Microsoft applications (Word, PowerPoint, Excel, IE, Outlook), particularly Excel
Understanding of finance concepts for a services company
Educational Qualification
Undergraduate degree
English language fluency (oral and written)
Business Management education desirable
Skills & Work Experience
A minimum of 3-4 years of experience, with proven track record in team management
Understanding of sales operations processes and tools (e.g., Manage mySales) preferred
Must support/mirror working hours for the supported Market Unit or other business area
Must be flexible with work hours according to business needs (e.g., when interaction/conference calls with team members in other time zones is required, at mid-month and month-end peak activity periods, when a critical issue requires immediate resolution, or when covering for a colleague in another area)
Must have good internet connectivity and distraction-free environment for working at home, in accordance with local guidelines
May be occasionally required to travel domestically or internationally
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.