The company Toshiba is a provider of technology services for retail businesses to create high-quality digital platforms and products that accelerate time to market. Our diverse and adaptable teams provide the right mix of solutions and methodologies to deliver results as we collaborate with our clients' teams to foster innovation through continuous learning.
Our people
At Toshiba, all team members are empowered to take responsibility and develop innovative solutions to our customers' most challenging problems. To retain and develop top talent, we foster a work environment that celebrates creativity, encourages skill development, and enables multidisciplinary collaboration.
Job Description
The Reporting Intern supports data processing, reporting, and basic analysis to help provide clear, data-driven insights for business decisions. This role involves assisting in the preparation of reports, organizing data, and tracking key performance indicators (KPIs) under the guidance of team members.
Main activities:
- Oversee the creation, development, and maintenance of reports, datasets, ad hoc requests, and dashboards for service managers and leadership using system tools and databases.
- Ensure data accuracy and consistency while monitoring reporting performance against agreed service industry metrics.
- Lead the development of new Tableau dashboards, complex data projects, automation of current reports, and identification of future reporting needs related to the service business.
- Provide training, mentorship, and guidance to Data Analysts and service leaders, fostering a data- driven culture within the organization.
- Actively participate in business analysis activities, operational reviews, and meetings with service leaders to present insights and gain a deep understanding of the business from an operational perspective.
- Translate business requirements into clear specifications to develop the necessary reports and dashboards, integrating data from multiple sources.
Identify opportunities for process improvement and efficiency in reporting and data management. - Collaborate with cross-functional teams to support continuous improvement initiatives & perform other duties as assigned.
Areas of Expertise & Special Skills:
• Experience or academic background in reporting, data analytics, and business intelligence.
• Currently pursuing a Bachelor's degree in Computer Science, Business, Data Analytics, or a related field.
• Understanding or experience with reporting tools such as Tableau, Power BI, SSMS, VBA, and Visual Studio
(preferred).
• Familiarity with automation and process optimization for enhanced efficiency in reporting and data management.
• Strong problem-solving skills, with a willingness to learn and contribute to process enhancements.
• High attention to detail, with a focus on maintaining accuracy and consistency in data handling and reports.
Location: Guadalajara
Schedule specifications: 25 hours hybrid a week