About Pinterest:
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible.
The Performance Technical Solutions team provides specialized, technical implementation support for Pinterest products that help accelerate the performance marketing space. Our team consists of analytical minds who enjoy solving complex strategic, operational and technical challenges for the world's largest commerce players. As a Performance Solutions Partner II, Mexico, you will partner with our Sales teams and be responsible for leveraging ad products to help customers achieve their business goals and package solutions to solve their lower funnel marketing related technical challenges. You'll also build robust processes, systems, tools and documentation these products can be serviced. As a glue between sales and product/engineering, you will be the catalyst for revenue by helping package technical solutions for sales and accelerate the feedback loop for product/engineering.
What you’ll do:
- Be the primary day-to-day technical contact for sales to help activate lower funnel campaigns (ex. eCommerce, performance focused). Provide prompt, professional consultative support and service to ensure a high level of customer satisfaction
- Ensure activation and adoption of various lower funnel ad products and advocate new product features and assist clients in the adoption of new products via upgrades and migrations to help them build long-term success
- Conduct shopping technical audits that involve troubleshooting Pinterest tags, optimizing eCommerce feeds and product groups, and identifying opportunities for new catalog sales/conversion MECE campaign structures
- Guide Pinterest’s Conversions API (CAPI) implementation and help troubleshoot any issues that may arise
- Use data to propose and encourage new campaign structures for the sales team and/or clients to utilize Pinterest as a performance platform
- Provide documentation and technical guidance to ensure the technical success of clients’ integrations
- Collaborate with internal and external technical and developer teams to drive communication, prioritization, analysis, and resolution of customer challenges and issues
- Be a cross functional partner to engineering/product to help be the market voice of truth for beta products and help drive sales adoption post GA (General Access)
- Partner with program managers to help improve current processes and design/develop tools and workflows to increase team productivity/efficiency
What we’re looking for:
- Bachelor's degree or equivalent practical experience
- Minimum of 3 years of both client facing and hands-on experience in digital advertising with responsibilities in ad tech, ad ops, and/or campaign management. Preferably in SEM and Social advertising channels and with 5+ years of experience
- Experience with site tagging and tag troubleshooting, while working with HTML and Javascript. Previous experience with Google Tag Manager will be highly desired
- Ability to work with eCommerce data feeds
- Experience in interpreting SQL queries for data analysis. Writing net new queries and visualizing output in tableau dashboards would be bonuses
- Working knowledge in API implementation, though preferably has been hands on in troubleshooting and leading implementation (ex. Conversion API)
- Experience using web analytics (Google Analytics, Adobe Analytics) to measure paid media performance would be preferred, but not a requirement
- Familiar with e-commerce and performance strategies to drive retail business, and would be advantageous if you have executed in platform against them
- Strong analytical and quantitative problem-solving skills
- Ability to work effectively in a fast-paced environment with internal and external stakeholders
- Excellent presentation and communication skills including the ability to adapt your message to the technical level of an audience
- Ability to manage multiple projects concurrently
Relocation Statement:
- This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
In-Office Requirement Statement:
- We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
- This role will need to be in the office for in-person collaboration a couple times a month.
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Our Commitment to Inclusion:
Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.