MX Operations Coordinator

Coyote Logistics
Municipio de Guadalajara, Jalisco
Tiempo completo
hace 4 días
Coyote Logistics has been acquired by RXO. RXO (NYSE: RXO) is a leading provider of asset-light transportation solutions. RXO offers tech-enabled truck brokerage services together with complementary solutions including managed transportation, freight forwarding and last mile delivery. The company combines massive capacity and cutting-edge technology to move freight efficiently through supply chains across North America. The company is headquartered in Charlotte, N.C. Visit
RXO.com
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Job Overview
Mexico Operations Reps are responsible for day-to-day operations for customer accounts and growing these accounts by developing relationships with our customer contacts, planners, and facilities. Reps possess a deep understanding of customers’ commitments, contractual agreements, and expectations and adhere to them to successfully grow the accounts.
Essential Functions
  • Understand commitments, policies, contracted rates, accessorial schedules, fuel schedules, vendor agreements, KPIs and challenges for each account.
  • Comprehend and execute growth strategy and actively work to reach goals for each account.
  • Develop strong relationships with all customer contacts and facilities.
  • Accept, build, and schedule all customer shipments, including all pertinent information and documentation.
  • Manage daily load board and take responsibility for ensuring that loads are serviced properly.
  • Build and maintain respectful relationships with carrier department.
  • Ensure loads are tracked and updated in a timely manner.
  • Identify and communicate (potential) problems to the appropriate parties and provide solutions.
  • Possess understanding of the market and provide or facilitate pricing.
  • Update and resolve incidents regularly; manage accessorials objectively while maximizing profit.
Do Well, Be Well
  • Medical, Dental, Vision, and Life Insurance coverage
  • Mental and Nutritional health resources
  • Over $2 million invested annually in professional growth and development tools
  • Free access to LinkedIn Learning to grow in your profession and gain new skills
  • 15 Paid Time Off days first year
  • Home office bonus
  • 3 paid Community Service Days annually
  • Employee´s lead Cultural Inclusive Teams
  • Casual Office dress code
  • Pet friendly Office
Important Notice to US Applicants:
Coyote is an at-will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP.
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