Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
Visa is seeking an Associate Financial Analyst on the Revenue Operations team of CyberSource, a division of Visa. This position’s daily responsibilities include receiving, processing, and responding to customer billing questions and requests. Resolving such requests will require the ability to learn and navigate through multiple systems and the ability to learn and follow published policies.
The ideal candidate will be able and willing to learn and assist with other team responsibilities: accounting, pricing updates, cash application, handling billing disputes, and preparing reports and analyses. This position requires the ability to learn quickly, to work independently, and to solve problems in a fast-paced, entrepreneurial environment. The ideal candidate must be able to work effectively with external clients and internal partners.
Responsibilities:
- Process requests from customers both internal and external: answer billing questions, provide invoice copies, and update account information
- Reconcile pricing in the billing system to Customer quotes
- Month end reconciliation and flux analysis
- Collaborate with Sales and Sales ops to generate credits and backbills ensuring that policies and approvals are held to highest standards
- Assist with other aspects of the revenue process: prepare and send invoices, reconcile payments, address billing disputes, and resolve customer balances
- Collaborate with internal and external parties
- Perform special projects and ad hoc analyses as needed.
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.
Qualifications
Bachelor’s degree, business, finance, or accounting is preferred
Strong analytical and problem-solving skills
Strong interpersonal skills
Detail oriented
Able to work independently in a cross-functional environment
Comfortable working with a heavy volume of data
Able to perform under pressure with tight deadlines, accustomed to a fast-paced and often ambiguous environment
Able to contribute new ideas and solutions for current processes and to address business challenges
Strong organizational and project-management skills - plan, organize, and adapt within a multi-tasking environment
Able to simultaneously manage multiple issues and projects
Self-motivated
Willing to utilize and learn new technology to solve problems
Strong skills in Microsoft Excel
Experience working in an e-commerce environment with an understanding of payment industry is a plus
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.