Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
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Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
Group Digital & IT is the hub for digital development within Volvo Group. Imagine yourself working with cutting-edge technologies in a global team, represented in more than 30 countries. We are dedicated to leading the way of tomorrow’s transport solutions, guided by a strong customer mindset and high level of curiosity, both as individuals and as a team. Here, you will thrive in your career in an environment where your voice is heard and your ideas matter.
Solicitamos: Trainee de Soporte a Onsite Team.
Objetivo de la Posición: Colaborar en las actividades relacionadas al área de Onsite-Support, atención y soporte básico a usuario final, alineados a los objetivos, SLAs y planes de la compañía.
- Requisitos: Recien egresados en Carreras afines a Tecnologías de la Información.
- Software: Windows + Office365.
- Idioma: Inglés Técnico.
Actividades:
- Soporte Técnico básico a Deskside Support y órdenes de servicio atendidas por proveedores.
- Cierre de tickets relacionados con garantías y servicios de impresión utilizando plataforma Service Snow.
- Migración (Carga de imagen) y configuración básica de equipos.
- Mantenimiento preventivo (Limpieza) a equipos Fiori en línea de producción.
- Soporte básico en servicio de impresión.
- Diagnóstico básico de equipo de cómputo y accesorios (En stock).
Lugar de Trabajo: Tultitlán, Estado de México.
