Sugerencias de búsqueda:

lunes a viernes
auxiliar administrativo
recursos humanos
trabajo desde casa
administrativo
diseñador gráfico
jobs
medio tiempo
home office
recepcionista
seguridad
abogado
sin experiencia
Mexico City
Ciudad de México
Jalisco
Estado de México
Ciudad de México
Municipio de Guadalajara
Sinaloa
Baja California
Cuautitlán Izcalli
Guerrero
Zapopan
San Luis Potosí
Postular

Technical Support Coordinator

Vertiv
Ciudad de México
Tiempo completo
hace 3 semanas

Brief Job Description: 

The Supervisor of Service Technical Support oversees technical assistance, troubleshooting, and support for monitoring solutions. This role involves providing on-site and remote technical support, leading customer meetings, and driving root cause investigations. The supervisor also contributes to documentation, process improvement, and training development while ensuring compliance with safety and security protocols.

Key qualifications include experience in technical support, data center environments, and monitoring/BMS systems. Strong troubleshooting skills, knowledge of networking protocols, and proficiency in Office 365 are essential. The role requires effective communication, problem-solving, and the ability to manage multiple tasks in a fast-paced, reactive environment. Travel may be required for emergencies and on-call availability is expected.

Responsibilities and Measurement Criteria with Time investment Needed on Each: 

(This will describe the overall core responsibilities of the role, decision making responsibilities etc.)

Technical Support

Sustaining

Projects

Administration

Continuous Improvement

Qualifications:

Required/ Minimum Qualifications: -

Minimum 2 years in one or more of the following: -

Additional / Preferred Qualifications: -

Physical & Environmental Requirements: -(To be used majorly for manufacturing jobs.)

Time Travel Needed: -

Guardar Postular
Reportar empleo
Otras recomendaciones de empleo:

Technical Program Manager II

Google
México
You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical...
hace 1 semana

Technical Support Engineer

Emerson
Ciudad de México
  • Resolves customers’ single incidents during...
  • Escalates complex technical issues internally to the...
hace 2 semanas

Engineering Coordinator

ZF Friedrichshafen AG
Matehuala, San Luis Potosí
  • Plan, implement and improve the assembly and manufacturing...
  • Plan and implement assembly lines and related equipment such...
hace 1 semana

Technical Support Representative

SpotOn
Mexico City, Ciudad de México
USD 43,920
  • Awarded Great Places to Work and Built In’s Best Workplaces...
  • Rated the top-rated point-of-sale (POS) for restaurants,...
hace 1 semana

Operations & Growth Coordinator

Operations Army
Mexico City, Ciudad de México
$207,346 - $262,547
In this cross-functional role, you'll help ensure high-value conversations and projects don't fall through the cracks clearing...
hace 3 días

Technical Account Manager I, Google Cloud Consulting

Google
Mexico City, Ciudad de México
  • 5 years of experience in a customer-facing role working with...
  • Experience supporting customers in cloud operations (e.g.,...
hace 1 semana

Marketing Coordinator

Essity
Municipio de San Quintín, Baja California
  • Lead the development and launch of innovation projects, from...
  • Design and execute 360° campaigns (digital, ATL, BTL) in...
hace 1 semana

Coordinator, Content Operations

Warner Bros. Discovery
Mexico City, Ciudad de México
$159,637 - $202,136
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to...
hace 3 días

Technical Analyst

McDonald's Corporation
Mexico City, Ciudad de México
  • Product roadmap and backlog preparation.
  •  In partnership with the TPM, participate in roadmap and...
hace 3 semanas

Administrative Coordinator

Johnson Controls
Monterrey, Nuevo León
  • Provide assistance to senior-level (Stiva Plant Director) as...
  • Create, prepare, and deliver reports to various departments...
hace 3 semanas