Site Relationship Lead

Description

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.

Discover what our 29,000 employees, across 110 countries already know:

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.

Job Responsibilities

• Supports the development of strategic site relationships and future horizon planning for Site Access strategies. Is a resource for the broader Site Access team related to queries related to strategic site relationships.
• Leverages experience, knowledge, and best in class practices to implement Global Site Access objectives. Ensures alignment with broader corporate goals and objectives.
• Implements Site Access initiatives by working with internal and external stakeholders to establish the Company as a preferred CRO for sites and patients. Acts as the Company champion for site and patient groups both internally and externally.
• Engages with therapeutic business units to assess and interpret business need. Supports the delivery and implementation of specific Site Access initiatives aligning to these business need. Creates awareness internally of the relationship and working practices between investigator and patient stakeholders and the Company.
• Builds differentiating and sustainable relationships with the Syneos Health investigator community. Oversees performance and issue management of studies running at key strategic sites.
• Supports delivery of Site and Patient Access initiatives with a variety of stakeholders, both internal and external. Initiatives will be diverse and may include technology and process improvement components.
• Supports the analysis and selection of current and proposed preferred provider relationships with sites, vendors or patient stakeholder groups that strategically align to Site Access initiatives.
• Delivers Site Access initiatives through good communication, clear implementation plans and explicit performance metrics to agreed timelines and quality, across the clinical development life cycle. Provides input to corrective and preventive action associated with quality issue resolution. Communicates compliance and performance to relevant stakeholders.
• Maintains and supports the development of relevant information libraries and communication materials to assist with RFI/RFP development and queries from Sponsors, Business Development and project teams. Supports Bid Defense meetings and Trusted Process meetings where appropriate.

Qualifications

• BA/BS in the biological sciences or related discipline in the natural sciences/health care field (e.g. RN)
• Experience working in a pharmaceutical, biotech, contract research organization or clinical research site.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, database applications), email, and internet.
• Strong presentation skills, interpersonal skills, as well as a team oriented approach.
• Excellent verbal, written, communication and time management skills.
• Ability to be flexible, adapt to change, work independently, as well as work as part of a team in a matrix environment.
• Ability to multitask under tight deadlines on several projects with specific and unique requirements, while providing attention to detail and high quality work.
• Strong study-level and department-level operational experience with a track record of leadership and a willingness to challenge oneself to meet study, department, andcompany goals.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.