Senior Professional Services Consultant
We are seeking a Senior Professional Services Consultant to be a strategic partner in implementing our software solutions for our customer base. This role is key to our clients' success, requiring a unique combination of technical mastery, exceptional consulting skills, and a deep customer focus.
Location: Remote work anywhere in Mexico
️ English: Advanced
Role Responsibilities:
- Specialized skills such as integration with APIs, NERC CIP solution delivery, or Information Systems Security.
- Lead the implementation of software solutions, develop custom scripts, and integrate our products into complex customer environments.
- Act as a key consultant, identifying selling opportunities (software and services).
- Diagnose and resolve complex technical issues to ensure customer success.
- Support junior team members and act as a mentor, sharing your knowledge and experience.
- Occasionally, deliver formal training on our products to customers and partners.
- Deep knowledge of Windows OS, Linux/UNIX OS, or IBMi.
What We're Looking For?
- 8-10 years of experience in implementing technical solutions and managing clients.
- High level of independence to work effectively in the field and manage projects.
- Ability to troubleshoot problems, develop customized solutions, and understand complex architectures.
- Ability to interact and communicate complex ideas to both technical and non-technical audiences.
- Aptitude for identifying customer needs and business opportunities.
Be the driving force behind our success and our customers' success!
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