Restaurant Captain
A Restaurant Captain assists the supervisor by coordinating the guest service team's activities to provide an excellent experience while supporting the team and ensuring compliance with health and safety requirements.
What will I be doing?
As a Restaurant Captain, you will be responsible for organizing and coordinating the team, serving guests, and customers. Specifically, you will be responsible for performing the following activities to the highest standards:
- Distributing tables and tasks to team members.
- Requesting the required number of cooperating members from the Cooperative Society, as required.
- Identifying operational needs of the sector and reporting to the supervisor.
- Following procedures according to the checklist.
- Coordinating the work of all team members to maintain consistent service quality.
- Transferring goods and materials between sectors.
- Supporting the supervisor with bureaucratic matters and team development.
- Tracking monthly food and beverage inventories.
What are we looking for?
A Restaurant Captain at Hilton is always working on behalf of our guests and customers and as a team with their colleagues. To successfully perform this role, you must possess the following attitude, demeanor, skills, and values:
- Positive attitude
- Management and organizational skills
- Ability to listen to suggestions and criticism
- Ability to be committed to providing high-level customer service
- Takes initiative
- Teamwork
- Ability to lead people
- Strong communication skills
You will be advantageous in this position if you demonstrate the following skills and differentials:
- Hospitality experience
- Experience in a similar role
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across all its global brands. Our vision to “fill the earth with the light and warmth of hospitality” unites us as a team to create extraordinary hospitality experiences around the world every day. And our amazing team members are at the heart of it all!
