Portfolio Account Coordinator
Join ENGIE Mexico and be a protagonist in the energy transition!
We, the 98,000 collaborators of ENGIE, are present on every continent. We rely on our unique integrated model to accelerate growth in renewable energies, develop flexible assets, operate gas and electricity infrastructures, and support the decarbonization of our clients.
In Mexico, we have 27 years of experience, and our four Business Units allow us to supply more than 3.5 million people, generating over 20,000 direct and indirect jobs.
At ENGIE, every talent has a role to play in accelerating the energy transition. Make a difference and enjoy a fulfilling professional experience. Take on exciting challenges and build a career path that reflects who you are.
Position Mission: As a Portfolio Account Manager, you will play a crucial role in contain and grow Engie´s customer portfolio in the Mexican Gas market, while fostering the Mexico´s energy transition. This position will be responsible to grant a healthy Gas Portfolio by offering a tailored product to end users.
Your Impact: As Portfolio Account Coordinator, you will have the opportunity to contribute directly to our mission by performing the following key functions:
Developing and Sustaining Customer Relationships:
- Cultivate a long-lasting relationships with existing and potential customers
- Provide customers with tailor made solutions understanding the customer needs through an effective and close communication.
- Actively engage with identified Global and Regional/Local Accounts.
- Attending industry events or trade shows to connect with prospects and current customer.
Account Management
- Build a reliable strategy to keep highly customer’s acceptance and lower churn rates. that will fit with commercial strategy and drive sustainable growth of the gas portfolio.
- Propose best-in-class (green) energy offers using physical / financial products.
- Negotiate deals at optimal risk/reward terms.
- Meet annual individual margin objectives.
Commercial Operations
- Strengthen the continues excellence service by working closely with client service teams, to improve the net promoter score (NPS) of the business.
- Contribute actively to team work.
- Use internal software application for a more efficient traceable sales pipeline and current portfolio management as well as other digital tools.
Compliance
- Strictly comply with HSSE Group guidelines to prioritize safety and sustainability.
- Strictly comply with ENGIE Mexico policies and guidelines, esp. KYC/AML/Credit risk
Requirements: To join our team as Portfolio Account Coordinator, we are looking for:
- Education: A pertinent university degree (an MBA is advantageous). Energy and/or sales trainings are ideal.
- Experience: 6 years of experience in equivalent position
- Technical Skills:
- Excellent understanding of the Mexican and Global Gas markets.
- Good knowledge of Gas products and services, including risk management / trading products.
- Excellent understanding of utility industry and energy procurement within client organizations.
- Understanding of gas transport pipelines, natural gas, GNV /GNC, LDC´s, Power Plants.
- Key Competencies:
- Empathy and strong interpersonal relationships.
- Self-motivation and high energy.
- Good judgment, tact, and diplomacy.
- Results-oriented mindset.
- Business acumen and collaboration.
- Analytical thinking and adaptability.
- Languages: Proficiency in both Spanish and English.
Join us and be part of the adventure of the century!
Our Commitment to Diversity and Inclusion: At ENGIE, we promote an environment where you feel free to give your best. We value diversity and it is one of our priorities. We are committed to offering equal opportunities, focusing on your skills and career path. Here, everyone is welcome, regardless of race, disability, religion, gender, sexual orientation, ethnicity, creed, age, or marital status.
If you are ready to face exciting challenges and build a career that reflects who you are, we look forward to your application!
Nuestros valores
La inclusión y la diversidad son la base de nuestra política de recursos humanos. Garantizamos la igualdad de oportunidades para todos los candidatos y nos comprometemos a crear un entorno de trabajo tan accesible como sea posible.
