Operations E-commerce Coordinator, LATAM (Distribution Center)

JOB DESCRIPTION

• Continual, tactical communication with external customers (Carriers, Suppliers) and internal customers (Retail, IT, Finance, Distribution Centers) to meet critical business needs, while measuring and identifying activities performed.
•  Excellent communication, both verbal and written, will be required to create a narrative outline of weekly/monthly findings and KPI reports.  
•  Ability to pull data from numerous databases and develop performance metrics (using Excel and/or other data management systems) and to perform ad hoc reporting and analysis to be shared and reviewed within the LATAM Team.
• Prepare weekly/monthly reports on Carrier related KPI metrics, analyze, identify outliers and engage with carriers to identify the cause. Communicate trends, problems and solutions clearly to stakeholders. 
•  Should be flexible to adapt to support a operating environment.
• Developing and/or referring to performance metrics to drive e-commerce performance and business results.
• Identifying the business impact of trends and making data-based decisions. 
• Escalating problems or variances in the information and data to the relevant owners and following through on resolutions. 
• Owning process/business level reports/actions and diving compliance.
• Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks) 

Implement/deploy data visualization or communication tools (e.g., metrics dashboards, decks, flashes) 

LOCATION

FULL TIME/PART TIME

Current LS&Co Employees, apply via your Workday account.