Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Summary
This position works in the operation center servicing internal customers and coordinating administrative activities for outside service providers (OSP). This position may be responsible for the training and development of OSP and internal processes.
Responsibilities:
Delivers outstanding customer service to internal customers and mail inquiries.
Takes ownership of OSP metrics and offers viable best practices.
Takes action to learn all product and service offerings, alternative solutions, and industry trends including technology.
Operates all software, and devices and trains others.
Maintains a clean, organized, and safe working environment.
Qualifications:
Bachelor diploma
Strong computer skills, including Microsoft Office and APIs knowledge
Strong verbal and written communication skills
Availability to work flexible shift hours, up to 5 days per week
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
