Job Overview
Under close guidance or supervision, develops the skills necessary and learns the basic knowledge needed to provide support to clients.
Essential Functions
Learn how to provide day-to-day guidance and support to clients
Learn the technical skills necessary to answer client queries, maintain logs, and ensure follow-through
Develop interpersonal skills to build effective business relationships with defined clients
Gain an understanding of clients’ potential business needs
Acquire knowledge to ensure accurate and timely communication of support issues to relevant departments within the support cycle
Provide support to other team members
Qualifications
Education: Bachelor's Degree – Ongoing
Experience:
Some related work experience – Preferred
Experience in an IQVIA role – Preferred
Pharmaceutical industry experience – Preferred
Technical Skills:
Proficient in PC applications such as Excel and PowerPoint
Communication:
Ability to communicate effectively with various levels in the organization (written and oral)
Analytical Skills:
Ability to carry out some analysis and information gathering to resolve problems on routine matters
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
