Career Area: Engineering
Job Category: Salaried
25300, MX
Date Posted: July 24, 2025
Brand: FCA Group
Quality Plant Engineering Leader Job Description
Job Purpose: In order to guarantee customer satisfaction, including warranty results in-field and the plant efficiency, the Quality Plant Engineering Leader (QPEL) leads/supports the warranty convergence within their perimeter, leads/supports the manufacturing plant internal quality convergence, supports Supplier Quality within plant perimeter, and manages the product/process evolutions in serial life (mass production and windows), as well as supports plant launch activities.
Location: The Quality Plant Engineering Leader (QPEL) is expected to maintain a daily on-site presence at the plant to ensure effective operational support and coordination.
Reporting Structure: The Quality Plant Engineering Leader (QPEL) is a direct report to the designated leadership function within Product Development Team (PDT) meta-function – which may vary by organization – and has a dotted line report to the Quality Plant Engineering Manager (QPEM) or Quality Plant Manager (QPM) in Mechanical Plants; while strategically aligned with PDT, the QPEL receives primary operational guidance and day-to-day direction from the QPEM and QPM.
They supervise the Quality Plant Engineering (QPE) team in charge of their perimeter, where QPEs are available.
Principle Relationships
Main working relationships – With Whom? Why? (Correspondence Frequency)
- Daily Operational Production interface with Quality Plant Manager (QPM) and their team, Control Tower, and Manufacturing Operations, to address quality issues in serial life and windows.
- Daily operational supervision of QPE to drive skills development, training, and growth of competency, if applicable.
- Weekly cadence with Manufacturing Chief Engineer (Change Management Leader in Mechanical Plants) and QPE to manage product/process evolutions in serial life (running changes and windows).
- Regular meetings with their Quality Meta-function/Hierarchical Manager (minimum 1/month)
- Regular meetings with cross-functional team, including PDT, Cross Car Line and Project (CCLP), MFG/VPE/GAPE, SQ, to expedite progress of 7 diamonds projects.
- Support supplier quality performance monitoring and issue resolution through data tracking, action plan validation, cross-functional coordination (including Supplier Obeya), and escalation processes, while ensuring follow-up of non-conformities
- Regular meetings with PDT and Industrialization teams to support the progress during launch, as needed
- Regular interactions with Dealership Networks, in conjunction with Control Tower, to support warranty improvement activities and issue resolution
- For Mechanical Plants, regular meetings with Propulsion Chief Engineers in charge of their components and Propulsions Serial Life Quality Managers (SLQMs) to support warranty improvement activities and issue resolution
Operational Context
Quality Plant Engineering Leader (QPEL):
- Represents the Voice of the Customer in the Manufacturing Plants, driving proposals for product/process modifications
- Contributes to improving the quality of 0kM and customer vehicles, drives continuous improvement, and strives to achieves their KPI targets within their perimeter
- Needs great responsiveness in order to achieve quality and production targets
- Supports the QPEM to propose hold and market decisions
- Provides technical support and facilitates discussions with Manufacturing Operations and Suppliers
- Develops technical plant park rework procedures, in coordination with PDT, to avoid retouch costs and delayed customer delivery
- Post launch and windows, support retrofit activities to ensure vehicles are updated with correct hardware and software, including
Core Missions and Activities
- Main Activities:
- Build and manage the QPE team’s workload, prioritizing and allocating tasks, where applicable
- Ensure team efficiency through structured problem solving (5P, 7 Diamond, Kepner-Tregoe, Shainin Red X)
- Support QPEM in KPI convergence and team coordination (QPM in Mechanical Plants)
- Conduct skills mapping and succession planning, developed in collaboration with QPEM and QPM
- Drive triage and resolution of systemic and plant-controllable quality issues within their perimeter
- In Field Quality Monitoring
- Achievement of quality KPIs within their assigned perimeter through effective monitoring, escalation, and corrective action implementation
- Oversee supplier quality engagement, customer feedback loops, and plant dealership networks via Customer and Supplier Obeya
- Process quality data using tools such as Palantir and Supplier Ticket IT tools
- Timely completion of warranty claims analyses, part analyses, and part reports by their team
- Technical documentation and support for Yard Holds and Product Related Issues (PRIs), including coordinating Process Sign-Off and Inspection/Rework Procedure completion, supporting daily technical calls, and expediting the 7 diamonds
- For Mechanical Plants, coordinate with Chief Engineers and Serial Life Quality Manager (SLQM) to validate field issues and ensure timely containment and resolution
- Support the deployment of field campaigns in coordination with Control Tower
- Suppliers Relationship
- Participate in Supplier Obeya and coordinate with supply chain and purchasing.
- Ensure traceability of breakpoints in tools (PLM/GIMs/Supplier Issue Management IT tools) related to supplier and manufacturing issues within the Stellantis facilities
- Pilot suppliers for rollback and containment in case of non-conformities
- Validate supplier action plans and
- Internal Quality Improvement
- Ensure quality management of sensitive processes within their perimeter (e.g., torque, noise, geometry, sealing, EOL test monitoring, etc.) by achieving Plant Quality Indicators through effective monitoring, timely escalation, and implementation of corrective actions – responsibilities may vary on regional requirements between Manufacturing and Quality
- Support the implementation and maintenance of process and product controls to meet vehicle and system functional objectives (e.g., ADAS, BSR, FEA). For Mechanical QPEL, this includes final assembly standards such as machining, leak tests, cold tests, and torque to turn.
- Support the plant in securing production by
- Assisting with Diamond 1-4 summaries (internal and supplier NCs)
- Leading rollback actions with suppliers in case of confirmed NCs
- Implementing containment or rework solutions to protect the customer
- Formalizing and handing over redesign remedies (Diamonds 5-7)
- Ensure feedback and lessons learned are communicated to the Design team (e.g., design for manufacturing issues)
- Ensure adherence of manufacturing quality standards and technical requirements that affect their perimeter
- Be a guarantor of the robustness of the plant monitoring plan:
- Implement and relay the monitoring plan.
- Facilitate performance of control/rework stations.
- Conduct Layered Process Audits (LPA) and plant maturity audits, and track reconvergence actions
At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.
Our benefits reflects the STELLANTIS commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life.
As a global company, our employee packages will vary by country, customary norms and the legal entity into which you are hired.
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