Auditor - Freight Payment and Audit
Reports To: Manager - Freight Payment and Audit
Location: Querétaro
Environment: Hybrid
Work Schedule:
This position is full-time and hybrid Monday through Friday from 8:00 AM to 5:00 PM with an hour break, but flexibility is available based on coverage.
Who We Are:
Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico.
Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid-market segment within the freight tech industry.
Whether you’re just starting your career or are an established professional looking for your next opportunity, Redwood inspires innovation across teams to provide transformative solutions for our customers.
Purpose of Your Work:
As Auditor- Freight Payment and Audit working within Managed Services (one of our entities), you will be responsible for processing and auditing carrier invoices efficiently and expeditiously in accordance with carrier and/or customer contracts.
How You Make a Difference Everyday:
- Enter carrier freight bills
- Audit carrier freight bills
- Investigate and respond to billing issues/inquiries
- Understand LTL carrier pricing, tariffs, accessorial charges, and reasons why invoices fail audit
- Understand Truckload carrier pricing and reasons why invoices fail audit
- Prepare and analyze data to manage carrier payables
- Perform other clerical/office work as needed, including but not limited to answering phone calls, operating general office equipment (computer, scanner)
- Corresponding with internal and external teams as needed to ensure timely/accurate payment to carriers
- Identify reasons why invoices fail audit and work with carriers or internal team members to resolve the root causes
- Ensure all customer invoices are processed successfully and with accurate charges
- Effectively manage invoice work queues to ensure all invoices are processed and paid to carriers and billed to clients within 90 days of delivery
You’ve Got This?
- Bi-lingual in English/Spanish; proficient level for verbal and written communication
- Ability to read, analyze, and interpret freight payment procedures and carrier pricing contracts
- Ability to present information, respond to questions, and provide answers to vendors and/or internal teams as it relates to carrier freight bills
- Understanding of the LTL and Truckload transportation industry
- Understanding of carrier pricing and invoice details
- Ability to manage many different customer requirements for invoice audit
- Strong attention to detail and analytical/problem-solving skills
- Excellent communication and organizational skills
- Ability to manage time effectively, prioritize tasks, and collaborate within a team environment
- Experience with OTM, Mercury Gate, Excel, Zendesk, Teams, and Outlook
- Team player in discrepancy resolution, with freight rating and accessorial understanding
- Previous Accounts Payable experience, preferably processing
What We Offer:
- Access to experts and resources for your Learning & Development journey
- Opportunity for internal mobility
- Employee referral bonus program
- Employee Resource Groups (ERGs)
- Annual fundraising and volunteer events to give back to communities
- Life Insurance policy for you starting 30 days after employment
- Personal Health Insurance coverage for you – Major Medical
- 30 days “Aguinaldo” Christmas bonus or prorated percentage your first year
- Vacation time starting at 12 days. Additional days will increase per Mexican Law
- Premium Vacation 50% vacation days (Prima vacacional)
- You will also receive benefits like Saving Plan (Fondo de Ahorro) and Grocery Card (Vales De Despensa) 6% or the Maximum amount by Mexican Law
- You will be provided a Cell Phone Allowance of $800 pesos per month minus applicable taxes
Redwood is an equal opportunity employer. Employment decisions at the Company are based on individual merit, qualifications, abilities, and the Company’s needs and resources. The Company does not discriminate in recruiting, hiring, compensation, promotions, discipline, termination or any other aspect of employment on the basis of an individual’s actual or perceived race, color, creed, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, ancestry, citizenship status, age, disability, marital status, military service or status, genetic information, arrest and conviction record, credit history, or any other basis protected by applicable law.
