Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an Analyst Program Management located in Guadalajara, North Campus.
Reporting to the Program manager, this role involves responsibilities for managing data integrity, tracking validations & Discrepancies, supporting cross-functional teams coordination, and ensuring program deliverables are met on time. This role requires strong organizational, communication, and analytical skills to support contract negotiations, customer onboarding, and global KPI adherence. The analyst will also serve as a central communication point for Component Services, supporting risk mitigation and escalations.
What a typical day looks like:
- Manage databases of full scope parts, including monitoring and tracking changes in terms and conditions based on supplier validations.
- Operate and oversee Command Center, a specialized program for registering, tracking, and updating key parameters critical to successful inter-customer transactions.
- Provide knowledge, leadership, and expertise to support contract negotiations when required.
- Oversee and coordinate interdepartmental activities, ensuring compliance with product development onboarding, validation, delivery, and adherence to global and internal KPIs.
- Establish and manage work plans and timelines for each phase of both new implementations and ongoing customer programs.
- Collaborate with the Inside Sales organization to maintain current business and support the development of new customer opportunities.
- Monitor and track all assigned projects, ensuring that program deliverables are met.
- Ensure data management excellence and maintain integrity at a system level.
- Act as the key communication channel across internal Component Services departments, supporting escalations and driving risk mitigation actions.
- Prepare and lead presentations and calls with customers and internal stakeholders.
- Demonstrate excellent English proficiency, with strong communication and presentation skills.
The experience we’re looking to add to our team:
- Bachelor’s degree in Business Administration, Engineering, or related field (preferred).
- Previous experience in Program Management, operations, or data management roles.
- Excel proficiency
- Strong analytical and organizational skills with attention to detail.
- Excellent communication, interpersonal, and presentation abilities in English.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience in contract negotiation support and interdepartmental coordination is a plus
- Microsoft Office Portfolio
- Customer Service Experience
What you’ll receive for the great work you provide:
- Competitive Salary.
- Life & Medical insurance.
- Christmas Bonus.
- Food Coupons.
- Saving Fund.
PA91
Job Category
Global Procurement & Supply Chain
Required Skills:
Optional Skills:
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
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