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Job Description:
Job Purpose:
To track every consignment to destination under the most expedite and efficient routing to ensure compliance with client requirements and Marken Quality Standards.
Main Duties and Responsibilities:
- Ensure all shipments are tracked and milestones are updated in Maestro.
- Ensure conditioning process of the shipment as required and update the proper milestone in Maestro. This conditioning process may include: Dry Ice Replenishment, Re-packaging and / or Labeling
- Define the best possible route to dispatch the shipment to its final destination taking in consideration:
- Direct Flight using OAG to find out flight availability.
- Cheapest Option
- Most Experienced Airline
- Arrival times to comply with scheduled delivery requirements.
- Obtain a pre-booked MAWB and consign to the receiving agent or MARKEN office.
- Inform Dispatch that a shipment is ready to be tendered to the Airline as per the respective COT.
- Enter the applicable routing legs into Maestro
- Send the Domestic Alert through Maestro and confirm reception
- Use the appropriate reporting tools to monitor compliance of milestones in Maestro.
- Liaise with all relevant departments within the Global and Domestic Marken network to ensure that all customer requirements are met.
- Collaborate with all Marken offices and Local Service Providers to ensure the logistics transfer is handled efficiently thus meeting the desired turnaround times.
- Analysis of repetitive operational problems and development of possible service solutions.
Requirements:
- Intermediate experience in Microsoft Suite (Excel, Word and Outlook)
- Thorough understanding of Aviation/Airline networks
- Excellent communication skills and ability to influence others
- Excellent problem solving and prioritization skills essential
- Flexibility in working hours required which may include weekend coverage
Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.
Employee Type:
Permanent
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