Senior Program Manager

About Goods & Services
  
We are a global design and technology company; we make things better by making better things.  

Our DNA:

Purpose/ Put people first.
Vision/ Help the world’s most ambitious brands and people design better futures.
Mission/ Add value by creating experiences people love.
Values/ Service is our hallmark, creativity our spark, and craftmanship our passion.
Spirit/ Make things better by making better things.

Let’s break it down
  
Goods & Services is looking for a Senior Program Manager who is adept at delivering exceptional customer service while leading program efforts aligned with industry best practices. Skilled communicator and facilitator, managing goals, deliverables, and schedules, with experience supervising Project Managers and Scrum Masters. 
Location: Coyoacan, Mexico City. On site position.
Candidates must have availability to travel to US.

What you’ll do:

• Provide senior leadership (Customer and Company) direction to program management activities, including major organizational transformation efforts; provide and maintain best practices for communication on the program.
• Analyze and evaluate proposals for scope of related work; determine the feasibility of proposals and provide or evaluate cost-benefit analysis as appropriate.
• Demonstrate an advanced competency in business analysis and organizational change management with ability to work with R&D, IT and the business.
• May serve as a member of the senior leadership team; participate in thought leadership with decision-makers.
• Lead integrated logistics support and/or quality assurance activities.
• Develop, monitor, implement, effectively report and communicate budget(s) for the program's operation. Including management of customer changes, impact analysis and change order management
• Participate in the strategic planning process and provide input to strategic decisions makers and stake holders driving outcomes for the business.
• Conduct staff recruitment, selection, and evaluation as necessary.
• Lead and manage client projects within the program, ensuring alignment with organizational goals and objectives.
• Develop and implement strategic plans for initiatives, including setting goals, timelines, and budgets.
• Ensure all activities comply with relevant regulations, standards, and best practices.
• Prepare and present regular reports on program progress, findings, and outcomes to senior management and stakeholders.
• Oversee all Program activities. Collaborating with key stakeholders to determine relevant in-scope controls, to identifying significant changes that warrant customer approval, budget changes, etc.
• Develop and maintain the program schedule against budget and requirements.
• Collaborate with a range of stakeholders from R&D, IT, Business to individual contributors and Third-Party consultancies.
• Identify Program Gaps and risk with mitigation plans.
• Perform other related duties as assigned.

What you’ll need:

• Bachelor's Degree.
• 7+ years of job-related experience.
• Ability to adjust plans and milestones to changing priorities or customer requirements.
• Ability to travel once a month to customer site.
• Knowledge of industry-standard and organizationally accepted analysis principles and methods.
• Knowledge of business and management principles involved in strategic planning, resource allocation, coordination of forecasting and modeling, leadership technique, production methods, and coordination of people and resources.
• Experience managing large-scale or multiple concurrent software development programs within the financial services industry.
• Solid analytical and problem-solving skills, with the ability to translate complex data into actionable insights.
• Skill in effectively managing change and the communication and enforcement thereof.

Nice to have:

• Master’s degree.
• Program Management Professional (PMP) Certification.
• Certified Associate in Project Management (CAPM) Certification.
• Healthcare or Medtech experience.
• IT Project management experience.

Why you’ll love working here

We believe in making things better by making better things.

• Tools: We provide you a laptop and headset, ready to add value with us!
• Full Time Job: Work from Monday through Friday.
• Be Rich Program: We live our mission by adding value to the communities.
• Professional Development: We offer regular in-house Centers of Excellence (CoE) and Learning Sessions for professional growth.
• Internal Referral Program: Refer a friend and if hired, participate in a raffle to win amazing prizes!

External Referral Program

If this position is not the right fit for you, refer someone and if hired, receive a $100 USD AMAZON gift card per hire. 

• Send your referral via email to careers@goodsandservices.com
• We will send a confirmation email.
• Receive your Amazon gift card if your referral is hired.

For more information: http://www.goodsandservices.com