Ford Pro seeks a highly skilled and experienced Salesforce DevOps and Copado Engineer. This pivotal role combines deep technical expertise in Salesforce with a strong focus on implementing and optimizing DevOps practices, particularly leveraging Copado for continuous integration, continuous delivery, and release management. As a Salesforce DevOps and Copado Engineer, you will be instrumental in designing, building, and maintaining robust, secure, and efficient CI/CD pipelines for our Salesforce and related applications. You will collaborate closely with development, operations, and product teams to foster a culture of automation, reliability, and continuous improvement, ensuring seamless and high-quality deployments while upholding the security and integrity of our development processes. Your Salesforce architectural knowledge will be critical in developing deployable and scalable solutions that align with DevOps best practices.
Responsibilities:
- Design, implement, and maintain scalable and secure CI/CD pipelines for Salesforce applications using Copado.
- Administer, configure, and optimize Copado environments, pipelines, and best practices to streamline development and release processes.
- Automate deployment, testing, static code analysis, and quality gates within the Copado pipeline.
- Collaborate closely with Salesforce Product Owners, Business Analysts, and development teams to understand requirements and translate them into efficient, deployable, and scalable solutions on the Salesforce platform.
- Drive the adoption of Salesforce DX and CLI for source-driven development and automation.
- Ensure adherence to Salesforce development best practices, including coding standards, peer code reviews, comprehensive testing, and quality assurance, automating checks where possible within the pipeline.
- Manage and troubleshoot complex CI/CD pipeline issues, performing root cause analysis and implementing corrective actions.
- Implement and maintain automated testing frameworks (e.g., Apex tests, UI tests) integrated into the CI/CD process.
- Work closely with internal and external IT resources to resolve complex technical and deployment-related issues.
- Monitor and optimize the performance and health of the CI/CD pipeline and deployed Salesforce applications.
- Contribute to the continuous improvement of the technical delivery process, focusing on efficiency, reliability, and security.
- Maintain data quality and integrity, potentially through automated data migration and validation scripts.
- Provide mentorship and guidance on DevOps principles, CI/CD practices, and Copado usage to less experienced team members.
- Evaluate and integrate new tools and technologies that enhance the Salesforce DevOps ecosystem.
- Create and maintain comprehensive technical documentation for CI/CD processes, Copado configurations, and deployment strategies.
- Assist with/run requirements sessions for technical delivery improvements.
- Translate business requirements into well-architected, deployable solutions that best leverage the Salesforce platform and products.
- Participate in technical design sessions and develop technical solution documentation aligned with business objectives, considering deployment implications.
- Develop, test, and document custom development, integrations, and data migration elements of a Salesforce implementation, focusing on their deployability via CI/CD.
- Execute test plans to ensure quality delivery and integrate them into automated pipelines.
- Document processes, including error reports and changes to field history tables, especially related to deployments.
Qualifications:
- 7+ years of experience in software development or DevOps engineering, with at least 3 years focused on the Salesforce platform.
- 3+ years of hands-on experience designing, implementing, and managing CI/CD pipelines for Salesforce, with significant expertise in Copado.
- Proven experience with Salesforce development technologies (Apex, Lightning Web Components (LWC), SOQL, Visualforce).
- Strong proficiency in Salesforce DX and Salesforce CLI.
- Expertise in source code management with Git (e.g., GitHub, GitLab, Bitbucket) and branching strategies for CI/CD.
- Familiarity with quality assurance measures, including automated testing and static code analysis tools (e.g., SonarQube, PMD, Checkmarx).
- Solid understanding of DevOps principles, methodologies, and tools.
- Experience in estimation techniques for development and deployment efforts.
- Familiarity with Agile methodologies.
- English B2+ level.
Preferred Qualifications:
- Copado Administrator or Copado Consultant certifications highly preferred.
- Salesforce Certified Platform Developer I/II.
- Salesforce Certified Administrator or Advanced Administrator.
- Experience with cloud-based infrastructure (AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes).
- Experience with scripting languages (e.g., Python, Bash) for automation.
- DevOps and Cloud Security certifications or relevant coursework.
- Experience with other CI/CD tools (e.g., Jenkins, Azure DevOps, GitLab CI, GitHub Actions) in addition to Copado.
- Experience with automated testing frameworks for Salesforce (e.g., Provar, Selenium, Jest, Mocha).
- Certifications in specific Salesforce clouds (Sales Cloud, Service Cloud, Automotive Cloud).
- Strong understanding of Salesforce Permissions and Data Visibility controls in a deployment context.