The major responsibilities are reporting and analytics for the Ownership department for the region assigned, data issues resolution, and regional support for meetings, requests, and claims.
The Ownership Analyst is expected to comprehend and analyze performance documents, have organizational skills, and have the ability to interface with Regional Management team
Major responsabilities
- Parts Backorders analysis
- Reporting / Analytics (For Ownership Department)
- Business Meeting Support
- Data Issues Resolution
- FordProtect and Warranty Claims Support/Exceptions
EXPERIENCE AND BACKGROUND REQUIREMENTS
• Bachelor's degree in marketing, finance, or business
• Field dealer contact experience preferred
• Knowledge of dealership operations and dealership financial statements/sales and profit forecasts
• Strong communication skills in English (both written and verbal)
Competences and Skills
- Strong interpersonal/leadership/organizational skills and competencies
- Ability to interface with Retail Group Management, Regional Managers,
- Able to work independently and with ambiguity
- Strong verbal and written English proficiency
- Experience in the Microsoft Office
- Ability to work with accuracy under the pressures of time and workload
- Comprehend and analyze our performance documents (i.e., NPS, Service and Sales, FSA Completion, Dealer Service Performance, Program enrollments, etc.)
- Ability to manage deadlines and timelines with multiple inputs and complexities
- Extraordinary teamwork, collaborative skills, and demonstrated behaviors
- Customer service mindset
DISCLAIMER: Ford Motor Company is an Equal Opportunity Employer, as we are committed with a diverse workforce, and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran and basis of disability.