Microsoft Intune Specialist

Puebla, Mexico

General Accountabilities

• Designing, deploying, configuring, patching and provision through Microsoft Endpoint Manager (also known as Intune).
  
• Administration of Microsoft Applications and Desktop Platforms.
  
• Provisioning through Autopilot.
  
• Understanding of Azure Active Directory, Configuration Profiles, Compliance Policies, Autopilot and Enterprise Patching.
  
• Experience with Microsoft 365 administration.
  
• Knowledge regarding Software Center Configuration Manager.
  
• Managed an environment with 200 or more endpoints.
  
• Experience supporting systems by optimizing performance, resolving production problems, and providing timely follow-up on reported problems.
  
• Resolving application issues across IaaS/PaaS/SaaS.
  
• Interpreting and maintaining systems documentation.
  
• Provide root cause analysis of reported incidents.
  
• Experience with monitoring systems and troubleshooting concepts.
  
• Experience with scripting.

Job Qualifications

• Bachelor’s in IT, Computer Science, or related field.
• 3–5 years of experience managing Microsoft Intune in enterprise settings.
• Deep knowledge of MDM/MAM, Azure AD, Autopilot, and conditional access.
• Strong scripting skills (PowerShell, Graph).
• Familiarity with Microsoft 365 security products like Defender for Endpoint.
• Relevant Microsoft Certifications (MD‑102, MS‑101, MS‑500, SC‑300).
• Experience with SCCM co-management, JAMF, multi-OS device management.
• Exposure to regulatory compliance environments (e.g. GDPR, PCI-DSS).

Professional Skills

• Fluent English language skills required: verbal and written communication.
  
• Experience working with multicultural teams and customers.
  
• Self-motivated and disciplined.
  
• Excellent meeting facilitation skills, including teleconference and web conference.
  
• Ability to make decisions and resolve incidents.
  
• Ability to explain technical concepts to Management, team members and customers.