Manager-Travel & Expense

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Position Overview:
We are seeking a dynamic, hands-on Manager for Travel and Expenses (T&E) to lead our team in managing the travel and expense processes. This role ensures compliance with company policies and optimizes the processing of travel and expense reports. Key responsibilities include directly driving strategy, governance, process improvements, for Intuitive’ s global travel and expense program. This role requires a forward-looking leader with deep expertise in corporate travel expense management, expense platforms, automation and supplier management.    This role primarily focuses primarily on the US while also collaborating and supporting areas outside of the US if needed.

Key Responsibilities:

• Lead and develop a high-performing team of travel and expense professionals to ensure efficient and accurate report processing.
• Manage internal audits, compliance checks, and risk assessments related to T&E.
• Enforce company travel and expense policies, using a high degree of integrity, while utilizing systems like Concur and Appzen for process automation.
• Oversee timely processing of expense reports, ensuring prompt payments and precise financial reporting.
• Administer and enhance the T&E system (e.g., Concur), including managing user access and policy updates.
• Collaborate with various departments to resolve complex travel and expense report issues.
• Identify and implement process improvement opportunities to enhance policy enforcement directly in our systems, increase efficiency of processing, and reduce overall costs.
• Deliver training and support to employees on T&E policies, procedures, and system usage.
• Analyze T&E activity data, generating reports to provide insights into user compliance, and regularly present on compliance to leadership.
• Support negotiations and maintain relationships with travel software and credit card payment vendors.
• Partner with IT and Finance to integrate expense platforms with ERP, HR, and payment systems.
• Serve as an escalation point for complex T&E inquiries and exceptions. Make solid recommendations to Sr. leaders regarding resolution.
• Own communication plan for new employees, program updates by partnering with corporate communications when needed.

Qualifications

Qualifications and Skills:

• Exceptional analytical and problem-solving skills.
• Strong communication and interpersonal capabilities.
• Highly organized with attention to detail and the ability to manage multiple tasks.
• 5-7 years prior experience leading corporate travel/expense management for a multi-billion/multi-national corporation strongly preferred.
• Proven leadership skills with experience in team motivation.
• System development capabilities to set policies in the system, enhance system capabilities, and generate new system reporting.
• Strategic thinker with the ability to translate policy and program design into measurable business results.

Education and Experience:

• 10 years prior experience leading corporate travel/expense management for a multi-billion/multi-national corporation strongly preferred.
• Demonstrated success supporting and leading within a global Shared Services Organization.
• SAP experience required; experience with Concur and Appzen strongly preferred.

Language Requirement:

• Proficient in English (80%).

We invite qualified candidates who are passionate about optimizing travel and expense processes and leading high-performing teams to apply for this exciting opportunity.

Additional Information

Intuitive es un empleador que brinda igualdad de oportunidades de empleo. Proporcionamos igualdad de oportunidades de empleo a todos los solicitantes y empleados cualificados, y prohibimos cualquier tipo de discriminación y acoso, independientemente de su raza, sexo, condición de embarazo, orientación sexual, identidad de género, origen nacional, color, edad, religión, condición de veterano protegido o de discapacidad, información genética o cualquier otra condición protegida por las leyes federales, estatales o locales aplicables.