ADP is hiring a Global View Lead Consultant. In this position you will work as the Lead to engaging with our clients in the implementation process.
RESPONSIBILITIES:
ANALYSIS - CONSULTATION:
- Implement the client's solution using ADP's Implementation Methodology and the ADP GlobalView product (based on SAP)
- Perform blueprinting workshops to gather information on the client's requirements
- Design and document the client's solution including their business requirements and any program specifications required according to ADP's documentation guidelines
- Take ownership of issues - gaps between client requirement and ADP GV template and work with other GV streams/areas to resolve them.
INTEGRATION - TESTING:
- Liaise with clients throughout the data cleansing, mapping and conversion phase and provide any assistance required including reconciliation
- Coordinate training delivery with Global Education Services and when required update training manuals, preparing training systems and conducting training sessions
- Provide sample test scripts to enable PS clients to adequately test the solution
- Support clients through the User Acceptance, Parallel Testing and Go-Live phases
- Responsible for achieving estimated days as per fixed price strategy
- Ensure that all deliverables are created on time and accurately as per project schedule, such as Blueprints, specifications, BP reviews, Configuration Audits and configuration documentation
- Ensure timely handover to client services following ADP handover methodology.
PRODUCT KNOWLEDGE:
- Possess the highest level of HR and payroll knowledge and the necessary competencies to deliver the maximum value to ADP's clients
- Maintain up to date knowledge of the SAP Products, of SAP related news and any developments to the product and its competitors
- Maintain up to date knowledge of the ADP GlobalView template and ensure that the template is adhered to
- Liaise with the Product Manager to provide feedback on the template and to understand future product direction/ changes
- Provide assistance and liaise with the Product Manager - Project teams to design any nonstandard changes to the ADP GlobalView template.
PROJECT PLANNING/MANAGEMENT ACTIVITIES:
- Minimize ADP's exposure to risk while focusing on appropriate application of the ADP GlobalView template to maximize value to the client
- Demonstrate proactive participation in Implementation Team forums, contribute and participate in knowledge sharing and team development sessions. Seek to act as a mentor and actively support fellow team members in an effort to develop their respective skills
- Liaise with the ADP Project Manager (Consulting) assigned to the project and Line Manager, providing regular status updates and early warning of any slippage/ problems that may occur
- Escalate project issues to Project Manager including scope variations, task slippages and risks that may arise during the project
- Provide relevant training and knowledge sharing opportunities for members of the Implementation Team, this can include informal on-the-job training to facilitating formal SAP training courses
- Demonstrate and apply knowledge of key implementation strategies such as the SAP ASAP methodology
- Knowledge of support methodologies including usage of an Issue tracking system
- Keep clients blueprints, configuration worksheets, client specific configuration documentation and training material up to date
- Liaise with internal groups including Basis, Client Services, Application Support, Project Management and Product Management to ensure that client's receive the highest levels of client service.
- Provide pre-sales support including analyzing and providing answer for tender documentation, performing demonstrations and attending any workshops where specialist knowledge of payroll is required
- Perform Quality Assurance reviews on blueprints and configuration of the client's system.
- This position requires 25% of travel activity.
EDUCATION - EXPERIENCE:
- Requires Bachelor's Degree
- Must have configuration knowledge /consulting skills for at least one applicable SAP functional area.
- Must have 1-3 years of proven SAP consulting experience.
- 1-3 years proven ability to annually lead HR/Payroll implementations.
PREFERRED QUALIFICATIONS:
Preference will be given to candidates who have the following:
- Must have SAP Payroll configuration knowledge
- Must be familiar with Microsoft suite of products including Word, Excel, and PowerPoint.
- Must be an excellent communicator (both written and verbal).
- Must be detail oriented and be able to work effectively in a fast paced environment.
- Must be able to multi task.
- MS Project.
- Ability to prioritize tasks and time management skills, ability to work against agreed timelines as agreed with lead consultant / time expert
- Teamwork, work collaboratively with others to achieve project goals
- Consulting skills, understand business requirements and mapping to ensure consistency to ADP template, while minimizing risk to both client and ADP