Job Description
We are currently seeking a highly motivated Inside Sales Team Manager for our North American operations, based in Guadalajara, Mexico. This is a full-time role with immediate availability, offering the opportunity to lead a dynamic sales team representing our global client in the machine manufacturing sector.
As a key leadership role, this position is responsible for managing a team of Inside Sales Representatives who execute both “farming” (account management and growth) and “hunting” (new business development) campaigns. You will guide your team to deliver on strategic objectives such as revenue generation, opportunity pipeline growth, and market coverage. Campaigns are tracked through live CRM dashboards with real-time performance metrics.
Our client specializes in industrial machine manufacturing and offers a comprehensive portfolio of solution-based products and services. The role requires strong coaching and management skills to support your team in executing digital sales strategies—including outbound calling, effective email communication, social selling (LinkedIn), video conferencing, online events, and content engagement.
You will work hand-in-hand with senior stakeholders, internal support teams, and field sales managers across various regions to ensure your team successfully qualifies and develops sales opportunities. You’ll drive productivity, optimize performance, and cultivate a culture of professional sales excellence.
This opportunity is ideal for an experienced sales leader with a strong passion for people development, digital sales, and data-driven decision making.
Structure
- You will be based in Guadalajara, Mexico.
- Full-time position: Monday to Friday (40 hours/week).
- Hybrid work model with flexible office/home-office days to promote well-being and work-life balance.
- We are looking for candidates available for immediate start.
Key Responsibilities
- Team Leadership: Lead, coach, and mentor a team of inside sales representatives to achieve and exceed sales targets.
- Performance Management: Monitor and analyze sales metrics to identify areas for improvement and implement action plans to enhance team performance.
- Training and Development: Recognize areas in team members where they can improve or need development and, together with the training and people development manager, devise tailored coaching plans.
- Sales Strategy: Collaborate with senior management to develop and implement effective sales strategies and campaigns that drive performance.
- Client Relationship Management: Maintain strong relationships with clients, ensuring their needs are met and addressing any concerns promptly to support long-term partnerships.
- Reporting and Analysis: Prepare regular reports on sales performance, trends, and forecasts to support strategic decision-making at the senior management level.
- Process Improvement: Identify and implement process enhancements to streamline sales operations and increase overall team efficiency.
- Collaboration: Work closely with cross-functional departments to ensure alignment and a cohesive approach to achieving business goals.
Personal Characteristics
To succeed in this role at Max ASP, we are looking for a Sales Manager who embodies the following qualities:
- Passion for leadership and team development
- Commercial mindset with strong strategic thinking
- Adaptability to manage multiple sales campaigns and shifting priorities
- Excellent interpersonal communication and motivational skills
- Strong analytical thinking with attention to performance detail
- High level of personal accountability and persistence
- Ability to lead by example and cultivate a results-driven team culture
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Enthusiasm for modern sales tools and digital engagement
Minimum Job Requirements
- Fluent English communication skills (spoken and written)
- Minimum 3 years’ experience in a sales leadership or team management role
- Previous exposure to the US/Canadian markets is highly desirable
- Bachelor’s degree in business or a related field preferred
- Hands-on experience with CRM systems (e.g., Salesforce, HubSpot) and outbound sales strategies
- Proven record of team performance improvement and meeting sales targets
- Experience working in hybrid or remote sales environments
- Willingness to travel internationally (<10%) as needed (visa support provided)
Why us?
Join a high-performance, multicultural team where innovation, professionalism, and fun come together. At Max ASP, we empower our people with meaningful careers and exciting global exposure.
We Offer:
- Competitive Salary: Attractive compensation package with bonus incentives
- Comprehensive Benefits: Major Medical Expenses Insurance
- Flexibility: 16 days of Paid vacation, hybrid schedule, and extra remote working days
- Growth Opportunities: Coaching, professional development, training programs, and internal promotions
- Modern Office: Safe, central Guadalajara office with free underground parking
- Team Culture: Weekly happy hour and engaging team activities
- Global Perspective: Travel opportunities to our German HQ and international events
- Inclusive Environment: Welcoming workplace open to all backgrounds, cultures, and genders
About us
Since 2004 Max ASP has been providing world-class outsourced managed services for telemarketing, telesales, lead generation, appointment setting and inside sales (www.maxasp.com). As a professional service provider, we put our clients at the centre of our thinking. Our clients expect elite performance, and we have a fantastic track record of delivering significant value to our clients. We achieve this because we hire the best people, and we strive to adapt to an ever-changing digitalised world whilst continuously looking to improve on our sales and marketing practices.