Our Company
We're Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We're crucial to the company's strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market.
Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole.
Imagine the sheer breadth of talent it takes to unleash a digital future. We don't expect you to 'fit' every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.
The team
Operating as part of a Global Centralized HR Support Center in the Global People Services (GPS) Team, the HR Advisor is responsible for providing Human Resources administrative and staff support for Global HR, employees and managers. The HR Advisor primary responsibility is processing HR transactions including direct client interface as well as research, analysis, report preparation, interacting with employees and managers on a variety of HR issues, training and advising on policies and procedures, onboarding new employees, processing terminations, and preparing letters and company documents. Fast pace, heavy workload, changing priorities, demanding clients are part of the environment. Work is generally of a critical, time-sensitive or confidential nature.
The role
The Onboarding Advisor will play a key role in managing the onboarding process for new hires across the United States and LATAM countries. This role will focus on ensuring accurate and compliant onboarding procedures while proactively identifying opportunities for process optimization to enhance the new hire experience and overall efficiency.
What You'll Do
- Oversee and execute complex HR transactions related to the onboarding process, including pre-employment documentation, system updates, and employment verification, with an emphasis on accuracy and compliance.
- Manage and streamline onboarding workflows, ensuring that all new hire activities are completed efficiently and in alignment with regional labor laws and company policies.
- Handle onboarding-related inquiries and issues, providing high-quality support to new hires and internal stakeholders across the US and LATAM regions.
- Ensure compliance with U.S. and LATAM labor laws, such as those related to benefits enrollment, documentation, and employee eligibility requirements.
- Collaborate with internal HR teams and external vendors to manage onboarding elements, such as background checks, benefits registration, and new hire orientation programs.
- Act as a subject matter expert on onboarding best practices, continuously evaluating processes to identify inefficiencies and implement enhancements that improve the overall experience for new employees.
- Provide guidance and support to hiring managers and HR partners on onboarding procedures, ensuring a smooth transition for new employees into their roles.
- Contribute to the development and refinement of onboarding materials, communications, and tools to ensure consistency and effectiveness across all regions.
- Regularly review and recommend updates to onboarding practices to maintain compliance and meet the evolving needs of the business and workforce.
- Collaborate with the broader HR Shared Services team to drive process improvements and support key HR initiatives that impact on the employee lifecycle.
What you'll bring
- Bachelor's degree in Human Resources, Business Administration, or related field required
- 2+ years of experience in HR, with at least 1+ years in a shared services or HR support role focusing in US Onboarding
- Bilingual or multilingual capabilities, especially in English and Spanish, Portuguese is a nice to have
- Experience using HRIS systems (e.g., Workday, SAP SuccessFactors) and ticketing systems like ServiceNow
- Excellent organizational skills and ability to manage multiple tasks in a fast-paced environment
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) for managing documents and communications.
- Clear verbal and written communication skills,
- Ability to work independently and as part of a virtual team.
- High attention to detail and ability to handle sensitive, confidential information with care.
- Strong problem-solving skills, with a focus on improving HR processes and enhancing service delivery.
About us
Championing diversity, equity, and inclusion
Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.