Catering and Events Director
Catering and Events Director
The Catering and Events Director is responsible for leading the Catering and Events team, overseeing all aspects of planning, promoting, and executing catering functions and special events. This role involves strategic planning, client relationship development, revenue generation, and ensuring the flawless delivery of events that exceed guest expectations.
What will I be doing?
As the Catering and Events Director, you will be expected to perform the following responsibilities to the highest standards:
Lead the development and growth of key market segments by cultivating new client relationships while maintaining and enhancing existing corporate and social accounts.
Maximize revenue opportunities and client satisfaction through strategic negotiation, thoughtful planning, and effective expense control.
Oversee the recruitment, training, and performance management of the Catering and Events team to ensure excellence in service delivery, accurate execution of contracts, and high-quality event planning.
Coordinate and lead internal meetings with the team to ensure smooth execution of all events, from proposal to completion.
Develop comprehensive business plans and budgets, including forecasting for food and beverage revenue, room rental, menu planning, and overall financial targets.
Monitor and report on financial performance, ensuring alignment with departmental goals and objectives.
Attend and actively participate in interdepartmental meetings to promote clear communication and ensure that all client expectations are met.
Personally engage with top-tier clients to ensure a high level of satisfaction and repeat business.
Conduct site tours for prospective clients, ownership representatives, and new leadership to showcase event capabilities.
Participate in regular hotel meetings, including menu tastings and staff briefings, to maintain alignment across all departments.
Catering and Events Director
What are we looking for?
A Catering and Events Director representing Hilton brands consistently works on behalf of our Guests and collaborates closely with Team Members. To excel in this role, you should embody the following attitudes, behaviors, skills, and values:
Positive attitude and excellent communication skills
Strong commitment to delivering exceptional customer service
Professional grooming and appearance
Proven leadership abilities with experience managing and motivating teams to exceed expectations
Strong analytical skills to interpret key business metrics, understand competitive trends, and develop effective strategies
Outstanding selling skills, coupled with the ability and passion to coach and develop selling techniques within the team
Excellent organizational and planning capabilities
Demonstrated success in a similar role with a proven track record
Additionally, it would be beneficial if you possess:
In-depth knowledge of the local market
A solid understanding of the hospitality industry
A passion for sales and consistently achieving targets and objectives
A degree-level qualification in a relevant field